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苹果 ????门店数量:300多家 ????第一家门店:弗吉尼亚州泰森角,2001年5月19日开张。 ????负责人:前负责人为荣恩?约翰逊,现由高级副总裁约翰?布劳威特负责。 ????圣克拉拉店的顾客人数:40人 ????店内员工:35人 ????迎宾员工:3人 ????来自员工的问候:4次 ????最佳问候:“嘿,您这身夹克真帅……您今天想买些什么?” ????自称不拿销售提成的员工人数:0人。 ????表示我正在看的一款笔记本并不适合我的员工人数:0人。 ????站在Kinect体感游戏机前面伴着布兰妮的《Toxic》扭动身体的男性员工人数:0人。 ????公司折扣:提供选择性的折扣。 ????促销活动:无。(“没错,苹果基本不搞促销。”) ????听说我在找微软PC后,一名员工的反应:“哥们儿,微软可能便宜点,但苹果的质量没得说。我们的客户服务无可匹敌。(同时碰了碰拳头)” ????译者:朴成奎 |
Apple ????Stores: 300-plus ????First store: Tysons Corner, Virginia on May 19, 2001 ????Executive-in-charge: Formerly Ron Johnson; currently, Senior Vice President John Browett ????Customers at the Santa Clara store: 40 ????Employees on the floor: 35 ????Employees at the entrance: 3 ????Employee greetings: 4 ????Best greeting: "Hey, I really love that jacket... So, what are you in the market for?" ????Employees who said they don't receive commission: 0 ????Employees who said I wouldn't want the laptop I was looking at: 0 ????Male employees writhing to "Toxic," by Britney Spears, via Microsoft Kinect: 0 ????Corporate discounts: Yes, selective. ????Sales promotions: None. ("Yeah, Apple doesn't really do that.") ????One employee's reaction when told I was also looking at PC's: "Bro, they may be cheaper, but Apple's all about quality. Our customer service can't be beat. [fist bump]" |