????I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.

????我只希望找到一家能教人如何倾听的研究机构。商界人士在倾听上花的工夫至少要像他们说的一样多。太多的人没有意识到真正的沟通是双向的。

????——李?艾科卡（Lee lacocca, 前克莱斯勒公司CEO）

????I never attempt to make money on the stock market. I buy on the assumption that they could close the market the next day and not reopen it for five years.

????我从没有尝试在股票市场上赚钱。我购买一只股票的前提是，市场明天就会关闭五年。

????——沃伦?巴菲特（Warren Buffett, 美国投资家）

????No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

????一个机构如果需要天才和超人来管理，就不可能存活下去。机构的组织方式一定要使它能够在由普通人组成的领导层管理下生存。

????——彼得?德鲁克（Peter Drucker, 管理学大师）

????I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.

????我确信，我们所做的任何事情都没有雇佣和培养人重要。说到底，你下注的是人，而不是战略。

????——拉里?博西迪（Larry Bossidy, Allied Signal 公司CEO）

????Seek first to understand, then to be understood.

????先谋求理解别人，然后再谋求被理解。

????——史蒂芬?科维（Stephen R.Covey, 《高效人士的7个习惯》作者）