HP produces some of the finest laptops that run various versions of the Windows operating system. Occasionally you will find that you have HP laptop black screen error on your machine. What it means is that your laptop turns on but all it shows you is a black screen and nothing else. If you have found yourself in that situation, you will probably want to get rid of it as soon as possible so you can get back to your work.
In the following guide, you are going to learn seven different methods to fix the HP Pavilion black screen issue on your laptop. So, without further ado, let's get started:
In this situation, what happens is that your HP laptop turns ON but screen is black. It stays like that for about half an hour and doesn't let you move past that. So, how do you go about fixing that on your laptop? Well, there are two possible fixes that you can apply and see if they help resolve the issue on your laptop. Here are those two ways for you.
1. Disable App Readiness
Disabling app readiness has worked for users to get rid of the black screen error and you should try it, too. The instructions on how to do that are given below for you.
Step 1. After waiting about half an hour when your laptop finally boots-up, search for Services from the search function and open the services manager.
Step 2. Right-click on the service named App Readiness and select Properties.
Step 3. When properties screen opens, select Manual from the Startup type dropdown menu. Then, click on the Apply button followed by OK.
After you're done with the above steps, head over to this link and download and install the HP Image Enhancement for System Logon software on your computer. Once the software is installed, restart your computer and you will no longer have the HP laptop black screen on startup issue on your laptop.
2. Use HP Emergency BIOS Recovery Feature
If your HP laptop has been updated with a newer version of BIOS, it could have caused the laptop's screen to go black. Fortunately, your HP laptop keeps a copy of the working BIOS for you and you can roll back to the working BIOS easily as shown below. Once you've done it, your laptop will turn on without any issues.
Power off your laptop and connect it to a power adapter. Press and hold down the Windows + B keys on your keyboard and then press the Power key for a second. Then, let go of all the keys you held down. Your screen will go black for about forty seconds and then you'll hear a beep sound. You will then be on the BIOS screen from where you can revert to the working BIOS version.
If your HP laptop won't turn on black screen, you still have a few possible fixes that you can apply and see if they help resolve the issue for you. These are relatively easier to apply, and you may have even tried them before on your computer.
1. Perform a hard reset
A hard reset often resolves many kinds of errors on HP laptops and the following shows how you can perform a hard reset on your HP laptop so that it doesn't get stuck on the black screen each time you boot up your device.
Turn off your laptop and disconnect all the hardware peripherals from your laptop. Open the battery compartment on your laptop and pull the battery out of it. Make sure that your laptop is not connected to any power ports. Then, press and hold down the Power button for about fifteen seconds so that any energy stored in the laptop gets drained out. Put the battery back into your laptop and turn it on and it will boot up without any issues.
2. Boot into Safe Mode
Safe mode allows you to boot your machine by only using the required resources so that you can figure out what's causing the issue on your laptop. Here's how to turn on your HP laptop in safe mode.
Insert a bootable Windows disk into your laptop and boot your laptop from it. Select the Repair option and then head to Troubleshoot > Advanced options > Startup Settings > Restart and select Enable Safe Mode with Networking.
Your laptop will boot-up in safe mode allowing you to fix any items that you think may be causing the HP laptop black screen issue.
Some users report that their HP laptop does turn on and lets them sign-in, however, it then gets stuck at the black screen with a cursor that blinks. If this is what's happening with you right now, the following two solutions will help you out.
1. Disable fast startup
Disabling fast startup should do the job for you and your black screen issue will be gone. Here's how to do it.
Step 1. Boot your PC in safe mode as shown above and open Control Panel and select Power Options.
Step 2. On the following screen, select Choose what the power buttons do from the left sidebar.
Step 3. Click on Change settings that are currently unavailable on the following screen.
Step 4. Remove tick-mark from the box that says Turn on fast startup (recommended) and click on Save changes.
Reboot your laptop and you will find that it doesn't show the black screen error anymore. You've successfully got rid of the issue on your HP laptop.
2. Disable integrated graphics card
If you think your GPU is the culprit here, you might want to disable it temporarily on your system. Here's how to do it.
Step 1. Boot your laptop in safe mode and right-click on your Taskbar and select Device Manager.
Step 2. When Device Manager opens, find your GPU under Display adapters and right-click on it and select Disable.
Restart your laptop and the black screen issue should be gone if it was caused due to your GPU.
If the methods mentioned above haven't proven to be successful for you, you might want to use a third-party software to fix the issue. Fortunately, there's a tool that lets you fix the exact issue you're facing on your laptop. The software is called Windows Boot Genius aand it has helped many users fix various kinds of errors on their laptops.
Buy Now($19.95)Step 1. Download and run the software on a working computer. Put a blank disc into your disc drive, select your disc in the software, and click on the Burn button.
Step 2. Once your bootable CD/DVD/USB is ready, plug it in to your problematic HP laptop and boot your laptop from it. When the software launches, select Windows Rescue at the top and click on Crash before loading bar in the left sidebar.
The software will tell you what to do next to get rid of the black screen error on your laptop.
The HP laptop black screen error shouldn't bother you anymore as you have about seven ways to fight against it on your laptop. In case you don't find the built-in tools to be any useful to resolve the issue, you've got Windows Boot Genius that will certainly take care of the issue for you.
Buy Now($19.95) Related Articles Top 2 Ways to Fix Corrupted Windows 10 MBR Top 3 Ways to Fix BOOTMGR Missing on Windows 10 How to Factory Reset Windows 10 without Passwordcomments powered by
When you are working with your HP laptop, but the screen becomes black in a sudden and there is no error message to guide you to solve the problem. Then you may ask yourself: “how do I fix a black screen on my HP laptop?” Don’t worry. You can find several useful methods to deal with the issue in this post.
Then why does the “HP laptop screen black” error appear? There are plenty of causes, such as hardware failure, the loose connection of GPU, virus attacks, and so on. You can meet the “HP black screen” in the following situations, and the error can be fixed using the methods mentioned in this post.
- HP laptop black screen after login.
- HP laptop black screen after update.
- HP laptop screen goes black but still running.
- HP laptop black screen on startup.
Related post: HP Laptop Hard Drive Short DST Failed [Quick Fix]
How to Fix HP Laptop Black Screen?
- Hard Reset Your Laptop
- Restart the Explorer.exe Process
- Disable Fast Startup
- Disable APP Readiness
- Perform System Restore
- Reseat the Memory Modules
- Use HP Emergency BIOS Recovery Feature
After you have got some information about HP computer black screen, then this part will tell you how to fix it.
Method 1: Hard Reset Your Laptop
Normally, you will meet the “HP laptop black screen” error because of the faulty hardware. Therefore, to fix the error, you can try to hard reset your laptop. Here is a quick guide:
Step 1: Turn off the laptop, and then remove the power supply, hard drives, battery, and connected peripherals.
Step 2: Press and hold the power button for 60 seconds, then release.
Step 3: Put the battery in and plug the charger. You should notice that never plug anything else.
Step 4: Boot your laptop again and see if the “HP laptop black screen” error is fixed.
If the issue is solved, turn off the laptop, then plug one peripheral device at a time, and then check whether the problem occurs again. Then you can know which device is causing the problem. But if you keep meeting the error, you need to try the following methods.
Method 2: Restart the Explorer.exe Process
To fix the “HP laptop screen black” error, you can try to boot your HP laptop into the Safe Mode to restart the explorer.exe process. Follow the steps one by one carefully:
Step 1: Boot Your Laptop Using Windows Installation Disc
1. Boot computer from Windows installation disc or recovery drive, and click Next > Repair your computer > Troubleshoot > Advanced options > Startup Settings > Restart.
2. Press on 4/F4or 5/F5to enter normal Safe Mode.
Related post: [SOLVED] Windows Safe Mode Not Working? How to Fix It Quickly?
Step 2: Restart Explorer.exe Process
- Press Ctrl+ Shift + Esc at the same time to start Task Manager.
- Go to the Details tab or Processes tab if running Windows 7.
- Scroll down and right-click exe process to choose End Task.
- Restart your HP laptop to check if the error is fixed.
If you can’t find explorer.exe in the list, you can run the process on your own:
- In the Task Manager window, click File > Run new task.
- In the Create New Task window, type exe in the box and then click OK.
Related post: 8 Methods to Fix Explorer.exe Application Error on Windows 10
Method 3: Disable Fast Startup
You can also try to disable fast startup to get rid of the “HP laptop black screen” error. Follow the guide below:
Step 1: Open Control Panel and then set View by: Small icons.
Step 2: Select Power Options, and then click Choose what the power button does.
Step 3: Click Change settings that are currently unavailable and then uncheck Turn on fast startup (recommended). Click Save changes.
Step 4: Restart your computer to see if the “HP laptop black screen” error is gone.
Related post: Can’t Disable Fast Startup Windows 10? Try These Solutions
Method 4: Disable App Readiness
The next method you can try to fix the “HP laptop black screen” error is to disable App readiness. Here is the instruction:
Step 1: Type services in the Search bar and then click the best match one to open Services.
Step 2: Right-click App Readiness to choose Properties, then go to the General section.
Step 3: Choose Manual from the drop-down menu next to Startup-type. Click Apply and OK to save changes.
Step 4: Restart your computer to see if the “HP laptop black screen” error disappears.
Method 5: Perform System Restore
If you have created a System Restore point in advance, then you can perform System Restore to deal with the “HP laptop black screen” error. Here is what you need to do:
Step 1: Press the Win + R keys at the same time to open the Run box.
Step 2: Type rstrui in the box and click OK to open System Restore.
Step 3: Click Next, choose a restore point from the list and then click Next again.
Step 4: Confirm your restore point and then click Finish. Click Yes. Then wait for the process to complete.
Step 5: Reboot your PC to see if the problem is resolved.
Method 6: Use HP Emergency BIOS Recovery Feature
You may find that your HP laptop screen is black if your HP laptop was updated with the latest version of BIOS. But luckily, the HP laptop supports you to roll back to working BIOS by using the HP Emergency BIOS Recovery feature. Here is the way to do that:
Step 1: Turn off the computer and connect it to the power adapter.
Step 2: When the computer is off, press the Win + B keys at the same time.
Step 3: While still holding both keys, press the Power button for one second, then release the Power button and keys.
Step 4: The power LED indicator remains on, and the screen remains black for about 40 seconds. You may hear the beep sound. After that, you can revert to the working BIOS version on the BIOS screen.
Step 5: Restart your PC to see if the black screen on HP laptop error is fixed.
Method 7: Reseat the Memory Modules
If none of the methods mentioned above can solve the problem, then you need to reseat the memory modules. Here is the way to do that:
Step 1: Turn off the laptop, and then disconnect the power cord.
Tip: Electrostatic discharge (ESD) can damage electronic components, so touch a grounded metal object to discharge static electricity before beginning any procedure.
Step 2: Remove the cover to access the memory.
Note: Some computers may not have a cover to provide access to memory. If the memory cannot be accessed, repair the computer.
Step 3: Remove memory modules in the laptop and then reinsert all memory modules.
Step 4: Replace the cover, battery, and power cord. Then turn on your laptop.
Step 5: Check if the problem is solved, and if your computer cannot boot, then you need to contact HP for support.
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Top Recommendation: Back up Your System
The above part has offered you 7 useful methods to get rid of the “HP laptop screen black” error, and there is one thing that we highly recommend you to do: back up your system in advance. Having a system image can make you perform recovery solutions as soon as possible when meeting virus attacks and system crash.
Then which backup tool should you use? There is a powerful and brilliant backup program – MiniTool ShadowMaker. It supports you to back up your system, partitions, disks, files, and folders. You can also use it to sync files and folders. What’s better, this tool offers a Trial Edition that gives you a 30-day free trial for all backup features. So just download it and have a try!
Here is the way to back up your Windows system.
Step 1: Install and launch MiniTool ShadowMaker, then click Keep Trial.
Step 2: Click Connect under This Computer to get into the main interface.
Step 3: Go to the Backup page. MiniTool ShadowMaker backs up your operating system and chooses the destination by default. If you don’t want to change the destination, click Back up Now to begin the backup task. You can also click Back up Later to delay the task.
Step 4: Wait for MiniTool ShadowMaker to finish the process.
To sum up, this post has listed several brilliant methods for you to get rid of the “HP laptop black screen” error. What’s more, it is recommended to use MiniTool ShadowMaker to back up your system in advance so that you can perform some recovery solutions if there is something wrong with your computer.
If you have any confusion about the method or have any better advice to solve the problem, leave a comment below, or send an email to .
HP Laptop Black Screen FAQ
What does it mean if your laptop screen if black?
When the graphics driver is damaged or there is a problem with the backlight of the LCD, the screen may remain black. To test the display, connect the external monitor, and restart the computer. If the display is black, but you can hear the prompt that the computer is running, this test will be helpful.
What do you do when you meet the “Windows 10 black screen with cursor” error?
- Remove the battery and long-press power button (laptops only)
- Update your graphics card drivers
- Log in with a different user account
- Perform a clean boot
- Disable Fast Startup
- Update your BIOS
- Run Startup/Automatic Repair
- Perform System Restore
- Run SFC and DISM
- Reset your PC
Get detailed instructions from this post - Full Fixes for the “Windows 10 Black Screen with Cursor” Issue.
What causes a computer screen to go black?
When the computer screen goes black, the most likely problem is that the computer or monitor has entered sleep mode. The Windows power setting will first terminate the display after a long period of inactivity, and then put the computer to sleep after a long period of inactivity.
Why does my screen keep going black?
If the cable run is too long, or the signal has been separated (use a non-powered DVI or HDMI splitter), this may cause the monitor to become black because the signal strength is insufficient.
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Author Sonya has been engaged in editing for a long time and likes to share useful methods to get rid of the common problems of Windows computers, such as Windows Update error. And she aims to help more people to protect their data. What’s more, she offers some useful ways to convert audio and video file formats. By the way, she likes to travel, watch movies and listen to music.