This article will introduce some troubleshooting methods when you fail to install the driver of the TP-Link network adapter on windows computers. Show Case1. Unable to run the setup wizard Uninstall the old driver then install. Please click FAQ2252 and follow case 3 to uninstall the old driver.  Case 2. Cannot detect the adapter Step 1. Go to Computer Management>Device Manager>Network Adapter. a. if the adapter shows up, install the driver. b. if the adapter is not there, plug the adapter into another USB port/PCI slot. Step2. Install the adapter on another computer to see if it can be detected. Step3.Remove the checkbox before "Allow the computer to turn off this device to save power", click OK to return, and then restart the computer after modifying the properties of each USB RootHub. USB devices can resume a stable operation. ( Step 4.Right-click on My Computer/Properties/Hardware/Device Manager and double-click on"Universal Serial Bus Controller" to go to several "USB Root Hubs" and double-click on any one to open the Properties dialog and switch to the"Power Management" tab. Case 3. Fail to install driver Step 1. Make a sure the operating system of your computer is compatible with the adapter by referring to whether my Network adapter is compatible with my computer Step 2. The adapter appears on Device Manager. Step 3. Uninstall anti-virus software and disable the firewall if any. Step 4. Try install it in safe mode (click here). Step 5. Install it on another computer if possible. Step 6. Try to manually install the adapter. FAQ920 Case 4. Error code pops up on the Device Manager catalog after installing driver If you come across an error code on the Device Manager catalog, please uninstall the old driver on the Control Panel > Uninstall a program. Try download the latest driver from the TP-Link official website and reinstall it again. We recommend that you can try to enter the safe mode to install the driver.(You may refer to the FAQ791) For more information about error code, you could refer to this article provided by Microsoft: https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows Case 5. Blue screen Please follow this link to do some troubleshooting. https://www.tp-link.com/en/support/faq/861/ Case 6. Cannot use other devices after installation Devices include the mouse, keyboard, etc. If the above troubleshooting can not fix the issue, please Contact TP-Link support. To get to know more details of each function and configuration please go to Download Center to download the manual of your product. Is this faq useful? Your feedback helps improve this site. What’s your concern with this article?
We'd love to get your feedback, please let us know how we can improve this content. Thank you We appreciate your feedback. How do I fix my wifi adapter not found?Run the Network Troubleshooter
Navigate to Network and Internet > Network and Sharing Center. On the left sidebar, click on Change adapter settings. Choose your wireless adapter, right-click on it and select Diagnose option. If the troubleshooter finds any problem, follow the steps according to it.
Why is my adapter not showing up?Show Hidden Drivers in Windows 10
Right-click Start > Device Manager. Open the View menu and click Show hidden devices. Expand the Network adapters list and check if the adapter is now visible. If the adapter is still missing, click Action > Scan for hardware changes.
Why is my TPIn most cases a power cycle of your router and modem can fix a lot of concerns, including issues accessing the router's management utility. If you are having access issues try to reboot your router. You can unplug/plug the power cable or press on the power button off/on to reboot your TP-Link Router.
Why is my USB wifi adapter not showing up?The outdated network driver is the most common reason behind USB Wi-Fi adapters not working on laptops or desktops. To fix this problem, we recommend Advanced Driver Updater. It will detect outdated and problematic drivers and help update them. Install and run Advanced Driver Updater.
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