What is a technical communication job?

Technical Writers

  • Summary
  • What They Do
  • Work Environment
  • How to Become One
  • Pay
  • Job Outlook
  • State & Area Data
  • Similar Occupations
  • More Info

Summary

What is a technical communication job?

Technical writers routinely work with other technology experts.

Quick Facts: Technical Writers
2021 Median Pay $78,060 per year
$37.53 per hour
Typical Entry-Level Education Bachelor's degree
Work Experience in a Related Occupation Less than 5 years
On-the-job Training Short-term on-the-job training
Number of Jobs, 2021 55,400
Job Outlook, 2021-316% (As fast as average)
Employment Change, 2021-31 3,100

What Technical Writers Do

Technical writers prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily.

Work Environment

Most technical writers work full time. Although technical writers work in a variety of industries, they are concentrated in the computer and management, scientific, and technical industries.

How to Become a Technical Writer

Technical writers typically need a bachelor's degree to enter the occupation. In addition, knowledge of or experience with a technical subject, such as science or engineering, is beneficial.

Pay

The median annual wage for technical writers was $78,060 in May 2021.

Job Outlook

Employment of technical writers is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations.

About 5,400 openings for technical writers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

State & Area Data

Explore resources for employment and wages by state and area for technical writers.

Similar Occupations

Compare the job duties, education, job growth, and pay of technical writers with similar occupations.

Learn more about technical writers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

What Technical Writers Do About this section

What is a technical communication job?

Technical writers often create diagrams to show users how a product works.

Technical writers, also called technical communicators, prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information through an organization’s communications channels.

Duties

Technical writers typically do the following:

  • Determine the needs of users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products and instructions easier to use
  • Write or revise supporting content for products
  • Edit material prepared by other writers or staff
  • Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material
  • Select appropriate medium, such as manuals or videos, for message or audience 
  • Standardize content across platforms and media
  • Collect user feedback to update and improve content

Technical writers create paper-based and digital operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within a company or an industry. After a product is released, technical writers also may work with product liability specialists and customer-service managers to improve the end-user experience through product design changes.

Technical writers often work with computer hardware engineers, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing. Therefore, technical writers must be able to understand and discuss complex information with people of diverse occupational backgrounds.

Technical writers may serve on teams that conduct usability studies to improve product design. Technical writers may research topics through visits to libraries and websites, discussions with technical specialists, and observation.

Technical writers are also responsible for managing the consistency of technical content and its use across departments including product development, manufacturing, marketing, and customer relations.

Some technical writers help write grant proposals for research scientists and institutions.

Increasingly, technical information is delivered online and through social media. Technical writers use the interactive technologies of the Web and social media to blend text, graphics, multidimensional images, sound, and video.

Work Environment About this section

What is a technical communication job?

Technical writers usually work in offices.

Technical writers held about 55,400 jobs in 2021. The largest employers of technical writers were as follows:

Professional, scientific, and technical services 36%
Manufacturing 13
Administrative and support services 9
Publishing industries (except Internet) 6

Most technical writers work full time. They routinely work with engineers and other technology experts to manage the flow of information throughout an organization.

Although most technical writers are employed directly by the companies that use their services, some freelance and are paid per assignment. Freelancers are either self-employed or work for a technical consulting firm and are given short-term or recurring assignments, such as writing about a new product.

Technical writing jobs are usually concentrated in locations with a multitude of information technology or scientific and technical research companies, such as ones in California and Texas.

Work Schedules

Technical writers may be expected to work evenings and weekends to meet deadlines.

How to Become a Technical Writer About this section

What is a technical communication job?

Some technical writers work on a freelance basis.

Technical writers typically need a bachelor's degree to enter the occupation. In addition, knowledge of or experience with a technical subject, such as science or engineering, is beneficial.

Education

Employers generally prefer candidates who have a bachelor’s degree in English, communications, journalism, or a related field. Technical writing jobs may require candidates to have knowledge of a technical field, such as engineering or computer and information technology.

Some technical writers begin their careers as specialists or research assistants in a technical field. They eventually develop technical communication skills and assume primary responsibilities for technical writing. In small firms, entry-level technical writers may work on projects right away; in large companies, beginning technical writers may shadow experienced writers and interact with specialists before being assigned projects.

Training

Many technical writers need short-term on-the-job training to adapt their narrative style to a descriptive style of writing.

Licenses, Certifications, and Registrations

Some associations, including the Society for Technical Communication, offer certification for technical writers. In addition, the American Medical Writers Association offers extensive continuing education programs and certificates in medical writing. These certificates are available to professionals in the medical and scientific communication fields.

Although not mandatory, these credentials demonstrate competence and professionalism, making candidates more attractive to employers. A professional credential also may increase a technical writer’s opportunities for advancement.

Advancement

Prospects for advancement generally include working on projects that are more complex and leading or training junior staff.

Important Qualities

Critical-thinking skills. Technical writers must be able to simplify complex, technical information for colleagues and consumers who have nontechnical backgrounds.

Detail oriented. Technical writers create instructions for others to follow. As a result, they must be precise about every step.

Imagination. Technical writers must think about a procedure or product as if they are someone who does not have technical knowledge.

Teamwork. Technical writers must be able to work well with other writers, designers, editors, illustrators, and the technical workers whose procedure or product they are explaining.

Technical skills. Technical writers must be able to understand complex information. Technical writers may benefit from a background in fields such as engineering or science.

Writing skills. Technical communicators must have excellent writing skills to be able to explain technical information clearly.

Pay About this section

Technical Writers

Median annual wages, May 2021

Technical writers Media and communication workers Total, all occupations  

The median annual wage for technical writers was $78,060 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $48,890, and the highest 10 percent earned more than $125,010.

In May 2021, the median annual wages for technical writers in the top industries in which they worked were as follows:

Professional, scientific, and technical services $80,150
Administrative and support services 77,940
Manufacturing 77,390
Publishing industries (except Internet) 75,710

Technical writers may be expected to work evenings and weekends to meet deadlines. Most work full time.

Job Outlook About this section

Technical Writers

Percent change in employment, projected 2021-31

Technical writers Media and communication workers Total, all occupations  

Employment of technical writers is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations.

About 5,400 openings for technical writers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Employment

As product innovation continues, technical writers will be needed to convert complex information into a format that nontechnical users of these products understand. The continuing expansion of scientific and technical products and growth in digital product support needs will drive employment demand for these writers.

Employment projections data for technical writers, 2021-31
Occupational Title SOC Code Employment, 2021 Projected Employment, 2031 Change, 2021-31 Employment by Industry
Percent Numeric

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Technical writers

27-3042 55,400 58,400 6 3,100 Get data

State & Area Data About this section

Occupational Employment and Wage Statistics (OEWS)

The Occupational Employment and Wage Statistics (OEWS) program produces employment and wage estimates annually for over 800 occupations. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link(s) below go to OEWS data maps for employment and wages by state and area.

  • Technical writers

Projections Central

Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved.

CareerOneStop

CareerOneStop includes hundreds of occupational profiles with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a salary info tool to search for wages by zip code.

Similar Occupations About this section

This table shows a list of occupations with job duties that are similar to those of technical writers.

Occupation Job Duties ENTRY-LEVEL EDUCATION
What is a technical communication job?
2021 MEDIAN PAY
What is a technical communication job?
What is a technical communication job?
Computer Hardware Engineers

Computer hardware engineers research, design, develop, and test computer systems and components.

Bachelor's degree $128,170
What is a technical communication job?
Computer Programmers

Computer programmers write, modify, and test code and scripts that allow computer software and applications to function properly.

Bachelor's degree $93,000
What is a technical communication job?
Editors

Editors plan, review, and revise content for publication.

Bachelor's degree $63,350
What is a technical communication job?
Interpreters and Translators

Interpreters and translators convert information from one language into another language.

Bachelor's degree $49,110
What is a technical communication job?
Public Relations and Fundraising Managers

Public relations managers direct the creation of materials that will enhance the public image of their employer or client. Fundraising managers coordinate campaigns that bring in donations for their organization.

Bachelor's degree $119,860
What is a technical communication job?
Public Relations Specialists

Public relations specialists create and maintain a positive public image for the clients they represent.

Bachelor's degree $62,800
What is a technical communication job?
Writers and Authors

Writers and authors develop written content for various types of media.

Bachelor's degree $69,510

Last Modified Date: Thursday, September 8, 2022

What is the job of a technical communicator?

Technical communicators translate complex technical product or service information into understandable and accessible user information. They act as mediators between product developers and users.

Is technical communication a good career?

Technical writing (or technical communication) is a very rewarding career both in terms of job satisfaction and monetary reward. Many people outside of the profession may be familiar with the term on a superficial level, however their knowledge of the profession may be limited or inaccurate.

What are examples of technical communication?

Examples of technical communication include instructions on how to use a particular appliance or technological device, pharmaceutical pamphlets that explain a particular medication's mechanisms, scientific research and grant proposals, instructions on how to troubleshoot a particular technical issue, and internal ...

Which one is a kind of job within technical communication?

Other jobs available to technical communicators include digital strategist, marketing specialist, and content manager. In 2015, the European Association for Technical Communication published a competence framework for the professional field of technical communication.