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I. Multiple Choice Questions:
1.Which of the following is the primary disadvantage of using internal sources of
candidates to fill vacant positions in a firm?
A) lack of knowledge regarding a candidate's strengths
B) potential to lose employees who aren't promoted
C) questionable commitment of candidates to the firm
D) significant training and orientation requirements
2.Personnel activities associated with human resource management most likely include all
of the following EXCEPT ________.
A) orienting and training new employees
B) appraising employee performance
C) building employee commitment
D) developing customer relationships
3. Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm
is pursuing which of the following strategies?
A) conglomerate diversification
B) geographic expansion
C) related diversification
D) horizontal integration
4.The 2008 announcement by Starbucks that it would be closing approximately 600 of its
stores suggests the firm was using a ________ strategy.
A) consolidation
B) diversification
C) geographic expansion
D) vertical integration
Arab Academy for Science, Technology and Maritime Transport
Graduate School of Business
Human Resource Management (HRM924)
Revision Sheet
Lecturer: Dr. Ingy Selim
1
Copyright © 2017 Pearson Education, Inc.
Human Resource Management, 15e (Dessler)
Chapter 5 Personnel Planning and Recruiting
1) What is the first step in the recruitment and selection process?
A) performing initial screening interviews
B) building a pool of candidates
C) performing candidate background checks
D) deciding what positions to fill
Answer: D
Explanation: D) The first step of the recruitment and selection process is deciding what
positions to fill through personnel planning and forecasting.
Difficulty: Moderate
Chapter: 5
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 5.1 Explain the main techniques used in employment planning and
forecasting.
2) Which of the following terms refers to the background investigations, tests, and physical
exams that firms use to identify viable candidates for a job?
A) selection tools
B) job analysis methods
C) personnel techniques
D) forecasting tools
Answer: A
Explanation: A) Selection tools, such as tests, background investigations, and physical exams,
are used by firms to identify viable candidates for a job. After candidates complete applications
and undergo initial screening interviews, a firm uses these selection tools before interviewing the
candidate more thoroughly or making a job offer.
Difficulty: Easy
Chapter: 5
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 5.1 Explain the main techniques used in employment planning and
forecasting.