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Training evaluation refers to an attempt to obtain relevant information on the effects of a training program. It is considered an essential aspect of a training event to be able to reflect, analyze, and improve its effectiveness and efficiency. The primary objective of evaluating any training program is to develop an understanding of whether it has achieved its stated objectives. There are several types of training evaluation methods and tools available that enterprises can use to evaluate and significantly improve the outcome of future training as well. Also Read: 6 Best Remote Training Tools for Modern-Day Learners Benefits of Evaluating Training and DevelopmentEvaluation acts as a definite checkpoint to ensure that the training delivered is able to fill the competency gaps within the organization in a cost-effective manner. Some of the noteworthy benefits of training evaluation are –
Training evaluation brings in greater accountability by ensuring that training programs comply with all the competency gaps, and there is no compromise on deliverables.
Evaluation of training programs also acts as a proper feedback mechanism for the trainer and the overall training process. Since evaluation mostly assesses individuals at the level of their work, it makes it simpler to understand the loopholes of the training so that required changes in the methodology can be implemented at the earliest.
Evaluation of training and development ensures that the training programs bring in cost-efficiency in the system by effectively improving the work quality and development of new employee skills within a certain budget. Also Read: How Can Enterprises Implement Simulation Training for Employees Guide: How to Build an eBook Store Evaluating Corporate Training Effectiveness - Types of Training Evaluation MethodsThere are several types of training evaluation methods to measure the effectiveness of enterprise training, such as surveys, post-training quizzes, participant case studies, and official certification exams. Here we are discussing the top 5 proven methods that enterprises can use to measure training effectiveness. Related Read: 5 Ways to Boost Training ROI with Evaluation Tools 1. The Kirkpatrick Taxonomy ModelKirkpatrick Taxonomy is one of the most widely used methods for evaluating the effectiveness of corporate training programs. Developed and designed by Don Kirkpatrick, the framework offers a comprehensive four-level strategy to evaluate the effectiveness of any training course or program. The four levels used in this are –
This is the level where you gauge how the participants responded to the training given to them. To be able to identify if the conditions for learning were present, you can ask the participants to complete a short survey or feedback forms and gauge their reactions to training.
In the second stage, the idea is to understand what the participants learned from the training. In most cases, practical tests or short quizzes before and after the training are used to assess this.
This is the stage that takes place a while after the training. In this stage, you try to assess whether the participants actually put what they learned into practice in their job roles. This can be done either by asking participants to complete self-assessments or by asking their supervisor to formally assess them.
In the last stage, you need to evaluate whether the training met the stakeholders’ expectations by determining the return on the expectations, also known as ROE. Also Read: How to Create Online Course Modules for Employee Training 2. The Phillips ROI ModelVery similar to the Kirkpatrick model in approach, the Phillips ROI model has an extra step, which is to evaluate the program’s return on investment (ROI) by measuring the difference between training cost and training results. Here is the step by step procedure to calculate ROI as per this method –
The first step here is to collect pre-program data as a baseline measure that allows you to compare metrics before and after training.
The next step is to collect post-training data through varied sources such as participants, organizational performance records, team/peer group, participants’ supervisors, and other internal/external groups.
At this stage, determine whether results discovered are actually due to the training program. Identify all the key factors that might have contributed to the performance improvement
Once you’ve isolated the effect of the program, you need to convert the data to monetary values and compare it to the overall program costs
Use the formula below to calculate the return. In case the training results exceed the cost, it is an indication of a positive training ROI. Whereas if the cost of training is more than the results, enterprises need to change their approach. 3. Summative and Formative EvaluationA thorough evaluation can give you the best insight into the drawbacks of your training. So, it is also important to know how to assess a training program both while it’s being developed (formative evaluation), and after it has been delivered. (summative evaluation) How to Conduct a Formative Evaluation? The steps to conduct a formative evaluation are –
How to Conduct a Summative Evaluation? Some of the steps to conduct a summative evaluation are –
Also Read: eLearning Localization – The Next Big Trend in Employee Training 4. Kaufman's Five Levels of EvaluationKaufman’s Levels of Learning Evaluation is one of the other popular types of training evaluation methods that build on or reacts to Kirkpatrick’s model. The levels and considerations of this method are as below –
Also Read: 8 Best Employee Engagement Strategies 5. Anderson's Model of Learning EvaluationYet another favorite type of training evaluation method, the Anderson model, helps businesses to keep their business strategy a priority. There are three stages to the Anderson Model –
If you’re not satisfied with the results of ROI measurement in stage 3, it’s time to make improvements to your training programs. To ConcludeTraining evaluation basically helps organizations with the discovery of training gaps and opportunities in training their employees. The process of training evaluation boosts employee morale, helps improve overall work quality, and is essential to overall training effectiveness. Each of the types of training evaluation methods discussed above has its own unique advantages and disadvantages. Finding the right one for your organization primarily depends on factors such as budget, time, and the availability of the resources. DISCOVER HOW TO ENGAGE AND RETAIN MEMBERS WITH INTERACTIVE DIGITAL CONTENT Kitaboo is a cloud-based platform to create, deliver & track mobile-first interactive training content. The following two tabs change content below.
Snehnath NeendoorSnehnath is the Senior Vice President, Business Development at Hurix Systems. He has rich and diverse experience in training and learning solutions for the enterprise segment. What is the most effective training method?Interactive Training
One of the most effective training methods in the workplace, interactive training actively involves learners in their own learning experience. This training can take the form of simulations, scenarios, role plays, quizzes or games.
What is the most common form of training?Orientation training is the one a new hire gets when they first join the company. It is the most common type of employee training because it's necessary for a smooth transition. It mainly consists of welcoming the new employees and introducing them to the company.
What are the 4 methods of training?Different Types of Training Methods. Case Studies.. Coaching.. eLearning.. Instructor-Led Training.. Interactive Training.. On-the-Job Training.. Video-Based Training.. What is the most frequently used training method quizlet?The most common training method is computerized presentations. On-the-job training generally works by having two new employees work together to learn the job.
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