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Terms in this set (78)

Which of the following statements accurately reflect how ethical standards vary among different cultures?

Japanese managers, in contrast to managers in other countries, are likely to highly value showing respect for the collective good of society.

European managers, in contrast to Chinese managers, tend to emphasize business standards that protect workers' freedom of political opinion.

Adherents of the concept of ethical relativism believe that

given actions are ethically right or wrong depending on the ethical norms of the country in which they take place.

holding a common template for judging the ethics of business actions everywhere is ethically problematic.

True or false: Ethical principles in business differ substantially from general ethical principles in society.

false

Although many people would agree that child labor is lamentable, others have noted that which of the following are true?

Many poor families throughout the world require financial contributions from their children in order to survive.

Labor opportunities for children are preferable to a life of begging, drug trafficking, or prostitution.

According to the concept of ethical universalism, fundamental concepts of right and wrong

transcend culture, society, and religion.

Which of the following are strengths of the concept of ethical universalism?

The concept of ethical universalism helps multinational companies set ethical standards that apply to all personnel.

Ethical universalism draws from the ethical views and traditions of numerous societies and cultures.

Differences in which of the following cause variations in ethical standards across cultures?

religious beliefs

core values

social customs

In a world of ethical relativism,

there are few absolutes for judging the conduct of a company in various markets.

Ethical universalism

allows for a single set of standards.

Which of the following sanction U.S. companies that pay bribes and kickbacks?

Justice Department

Securities and Exchange Commission

Organization of Economic Cooperation and Development

True or False: Practicing ethical relativism can lead to prosecution of both companies and individuals.

True

Which of the following are actions a company should take according to integrative social contracts theory?

Uphold a small number of universal ethical principles that are applicable in all situations.

Adhere to local values and customs that define the boundaries of ethical behavior.

In some countries it is common to pay bribes to government officials in order to accomplish which of the following?

win a government contract

obtain a license or permit

facilitate an administrative ruling

Companies that prohibit the payment of bribes and kickbacks in countries where these practices are customary risk

losing business to competitors willing to engage in these practices.

True or false: Integrative social contracts theory permits people working for companies to pay bribes or kickbacks under certain circumstances.

false

Multinational companies whose ethical standards vary from country to country

may be sending the message to employees that the company does not have ethical standards of its own.

Examining which of the following are ways to determine whether a company is actually guided by its official code of ethics?

whether the company adheres to the code of ethics when crafting strategy

the extent to which daily operations follow the code of ethics

Which the following practices increase the likelihood that a company will pursue unethical business strategies?

faulty oversight of daily business practices

putting pressure on company managers to meet short-term targets

Self-dealing refers to instances when managers

use their position to promote their own private interests rather than the interests of the firm.

Integrative social contracts theory

gives managers clear guidance when considering differences in ethical standards among countries.

Which of the following statements about official codes of ethical conduct is most accurate?

In the United States, publicly traded companies must have an official code of ethics or explain why they do not have one.

Senior executives can take steps to ensure that a company abides by its code of ethics by asking if

there is anything in a proposed action that the SEC might consider objectionable.

Which of the following statements is true concerning the thinking that the "business of business is business, not ethics"?

That type of thinking has been apparent in a number business scandals covered in the media.

That type of thinking is dangerous because it increases the likelihood that a company will adopt unethical strategies.

Which of the following measures is most likely to reduce the practice of self-dealing in a company?

establishing an independent board to hold managers accountable for their actions

A crisis in the residential real estate market was caused in part by which of the following strategies by some banks and mortgage companies?

disguising the nature of the loans and repackaging them for sale to investors

boosting fees earned on home mortgages by lending to high-risk clients

Which of the following should take the lead in ensuring that a company's strategic initiatives are in line with the company's code of ethics?

senior executives

Tighter oversight of banks and mortgage companies resulted from which of the following?

a court settlement that included mechanisms for monitoring lending institutions

a lawsuit initiated by the attorneys general of almost every state

The possible consequences of a company's missing a financial target include

a lower credit rating.

decreased stock prices.

Short-termism at a company can do which of the following?

...

Short-termism at a company can do which of the following?

weaken the company's brand

undermine activities that promote long-term success

A cultural norm at a company can be understood as

the generally accepted methods of doing business on a day-to-day basis.

Short-termism can be defined as the tendency for managers to

focus excessive attention on near-term performance objectives.

Cultural pressure at a company to hit goals at all costs

...

Which of the following practices at the company Enron likely promoted unethical behavior among employees?

celebrating the wealth of high-performing employees to motivate other employees to match the star team's work results

pursuing an aggressive performance evaluation process that led to dismissal of employees who did not bring in enough revenue

encouraging employees to operate outside of company policy to raise revenues

What is a downside to an unethical business strategy?

It reflects badly on the character of the company and its employees.

Ethical business managers

understand that there is a difference between simply having a code of ethics and seeing that the company follows it.

provide an example to other employees by consciously living by the company's business principles.

Which of the following statements about the consequences of pursuing unethical business strategies is true?

The more serious the ethical offense, the more costly the damage.

Business managers who are not deeply committed to ethical principles may nevertheless act ethically because they

recognize the risks associated with unethical strategies.

hope to prevent their staff from thinking negatively of them.

wish to avoid scandal and disciplinary action.

Damage to a company's reputation that results from unethical behavior can

encourage employees to leave the company.

create challenges for recruiting talented staff in the future.

make creditors hesitant to loan funds to the company.

Which of the following is a reason for a business to establish an ethical business strategy?

to provide a competitive advantage, serving the self-interest of shareholders

Participating in community service activities and donating to charities are the two main requirements of maintaining good corporate citizenship.

False

Ethical strategies are good business because they are likely to

sustain the reputation of the company.

win the approval of suppliers, employees, and investors.

Which of the following are losses from pursuing unethical business strategies that are difficult to measure?

the dissatisfaction of employees with a damaged company reputation

Investing in measures that improve the environment beyond the company's boundaries is an example of a company practicing good corporate citizenship to protect the environment.

True

Which of the following statements about corporate social responsibility (CSR) are true?

Many firms organize their CSR strategies around themes that are consistent with their production or marketing strategies.

CSR strategies are often linked to a company's core values.

"Corporate citizenship" is a term commonly used to describe CSR initiatives.

Corporate social responsibility programs commonly include actions that

promote diversity in the workforce.

sustain the environment.

enhance employee well-being.

Under the concept of the triple bottom line, profit

includes the value the company creates and the costs it imposes on society.

Which of the following are indicators used to help rank companies in the Dow Jones Sustainability World Index for socially conscious investors?

labor practices

corporate governance

climate change mitigation

Which of the following are examples of environmental strategies that demonstrate good corporate citizenship?

pressuring other companies in the supply chain to adopt environmentally sound practices

A corporate social responsibility strategy can be defined as

the combination of socially responsible endeavors a company elects to pursue.

Participating in community service activities and donating to charities are the two main requirements of maintaining good corporate citizenship.

false

Select all that apply

The term "triple bottom line" refers to which of the following performance metrics?

social

environmental

economic

The Global Reporting Initiative has created

a standard framework for comparing company efforts toward achieving corporate social responsibility.

True or False Question
Investing in measures that improve the environment beyond the company's boundaries is an example of a company practicing good corporate citizenship to protect the environment.

true

Select all that apply

Which of the following statements about corporate social responsibility (CSR) are true?

CSR strategies are often linked to a company's core values.

"Corporate citizenship" is a term commonly used to describe CSR initiatives.

Many firms organize their CSR strategies around themes that are consistent with their production or marketing strategies.

Which of the following statements concerning the relationship between business and the environment is true?

Maintaining the finite supply of the world's natural resources is crucial to the long-term economic interests of corporations.

which of the following would be examples of sustainable business practices?

A corporation enters into business relationships only with suppliers that have taken steps to minimize their carbon footprint.

A corporation conducts a study in order to choose a production site where manufacturing will have the least impact on the environment.

Examples of environmental sustainability strategies include efforts to

ot threaten the stock of edible fish in the oceans.

reduce the use of pesticides and fertilizers.

In the business world, the term "sustainability"

has been used interchangeably with the term "corporate social responsibility."

is used to refer to the relationship of a company to its environment and its use of natural resources.

Examples of Unilever's sustainable business practices include

showing overseas suppliers farming methods that reduce the use of pesticides and maximize annual yields.

tracking agricultural indicators in the food-processing division of the corporation.

Sustainable business practices can be defined as those practices that

are capable of meeting the needs of the present without compromising the needs of the future.

The environmental sustainability strategies of Ford and Green Mountain Coffee Roasters have shown that

a significant number of consumers will buy a company's products in part to encourage environmentally sustainable business practices.

Environmental sustainability strategies consist of deliberate and focused actions to conduct businesses in a fashion that does which of the following?

protects natural resources and ecological support systems

guards against practices that will ultimately endanger the planet

Companies whose success depends on sustaining high morale are most likely to pursue CSR strategies that

create a culture in the workplace that inspires dedication.

Unilever's repackaging of products in order to use less plastic has

helped the company reduce the amount of waste that accumulates in landfills.

Which of the following statements best describes the Clorox company's corporate social agenda?

The company has linked its corporate social agenda with actions that support philanthropy and improve the quality of life.

An environmental sustainability strategy can enhance a company's competitive advantage by

promoting the company's reputation among environmentally conscious consumers.

Some people have argued that there is an implied social contract between a business and the members of society, according to which of the following?

A business has a moral responsibility to promote the general welfare and avoid doing harm.

The members of society agree not to unreasonably restrain a business's pursuit of fair profit.

CSR and environmental sustainability strategies are most likely to be effective when they

are linked to a company's value chain or to its most important resources.

Which of following statements about Whole Foods Market's environmental sustainability strategy are true?

The strategy addresses the need to limit the negative impact of waste on the environment.

The strategy is part of how the company operates its business every day.

Which of the following have been cited as reasons why a company has a moral obligation to act in a manner that benefits all stakeholders?

civic-mindedness

ordinary decency

Companies that place little importance on operating in a socially responsible manner may be vulnerable to criticism from pressure groups whose tactics include

promoting product boycotts.

generating negative publicity in the media.

When activist groups criticized Nike for the working conditions in the Asian factories that produced Nike footwear, company chairman Phil Knight

began to monitor working conditions in the factories that made Nike products.

research has shown a link between product-boycott announcements and

declining stock prices.

Which of the following examples illustrate how socially responsible policies can save a company money in other areas?

a company offering insurance benefits to full-time and part-time employees and having lower rates of employee turnover

a company investing in a program that helped employees quit smoking and saving millions in health care costs

A company that is committed to environmental sustainability strategies can enhance revenues by

finding ways to sell rather than dispose of the byproducts of manufacturing.

adding energy-saving products to its line of core products.

In response to Nike's efforts to restore its reputation, human rights activist groups have

continued to monitor and criticize Nike.

Which of the following statements associating sustainable business practices with financial performance is true?

Studies have shown that there is a small but positive correlation between good corporate behavior and good financial performance.

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What should you do after identifying unethical behavior in the workplace?

If you see, experience, or suspect an ethics breach at your employer, gather and document your facts and questions, check the issue escalation policy, and then talk privately to your immediate supervisor and the chief compliance officer. Question what you've seen, but don't be accusatory or self-righteous.

Who should you contact if you have concerns about unethical behavior quizlet?

In most cases, your manager should be able to help you report illegal and unethical behavior. If you have any doubt about how to report an incident, contact your human resources department. They will either help you report it, or direct you to those who can.

What should you do after identifying unethical conduct in your workplace but before confronting the problem?

What should you do after identifying unethical conduct in your workplace but before confronting the problem? Determine possible causes.

When assessing good or bad behavior from employees managers should consider both the person and the quizlet?

Determine possible causes. In the systems approach to OB, person and situation factors are considered , while the three levels of analysis are categorized as processes or . When assessing good or bad behavior from employees, managers should consider both person factors and factors.