How to factory reset a lenovo laptop

Experiencing Windows unable to start, Operating System corruption, computer virus, forgotten admin password? This tutorial will show you how to restore your PC to factory defaults without entering Windows. The following 3 effective ways to reset Lenovo laptops (IdeaPad / Yogo / ThinkPad / Ultrabooks) to factory settings without entering any password.

How to Reset system using Lenovo OneKey Recovery if Windows failed to start

The Novo button comes with Lenovo Onekey recovery software. This allows you to enter Lenovo Onekey recovery if the PC fails to boot normally. Under the Novo Button Menu, there is an option to perform system recovery. If your Lenovo laptops are not preloaded with Lenovo OneKey Recovery. Use the "Reset this PC" feature to recover the operating system.

Step 1: Power off your PC, then use the tip of an unfolded paper clip (or similar object with a sharp tip) to gently press the Novo button (The button menu varies based on different software versions.). The Novo button menu will be shown as in the image below, then choose System Recovery.

How to factory reset a lenovo laptop

Step 2: Click Troubleshoot > Reset this PC.

How to factory reset a lenovo laptop

Step 3: Two options are available:

  • Keep my files will remove all apps and programs that did not come with this PC, change settings back to their default, and reinstall Windows without removing your personal files. See Step 4.
  • Remove everything will remove your personal files, accounts, and apps/programs that did not come with this PC and any changes made to the settings. See Step 6.

Step 4: To keep personal files intact after resetting the PC, click the Keep my files button. If prompted, select the PC account name, type the password, and click the Continue button.

How to factory reset a lenovo laptop

How to factory reset a lenovo laptop

If you don't know the password of the account, you can use a professional Windows password recovery tool to remove or reset it. See ProTip.

Step 5: Finally click the Reset button to proceed with the AC adapter plugged in.

How to factory reset a lenovo laptop

Step 6: To remove applications, settings, and personal files after resetting the PC, click the Remove Everything button.

How to factory reset a lenovo laptop

Step 7: Select Local reinstall.

How to factory reset a lenovo laptop

Step 8: There are two options for removing files. Based on your request, select the appropriate settings.

  • Just remove my file: Use this if you're keep your PC.
  • Fully clean the drives: Use this if you'll recycle the PC. This can take several minutes.

Step 9: Click Reset. The computer will start to reinstall Windows. Make sure the AC adapter is connected.

How to factory reset a lenovo laptop

How to Factory Reset Lenovo with a USB Recovery Drive (or Windows Installation Media)

If you are having trouble logging into Windows because you've forgot the password, then you can try this way. the process of factory reset laptop works only for the device previouly recovery drive or have a Windows installation media.

Step 1: Connect the USB recovery drive to the PC.

Step 2: Power on the system and continually tap the F12 key to open the boot selection menu.

Step 3: Use the arrow keys to highlight the USB recovery drive in the list and press Enter.

How to factory reset a lenovo laptop

Step 4: The system will now load the recovery software from the USB drive.

Step 5: Choose your keyboard layout and then click Troubleshoot on the main menu.

Step 6: Select the “Recover from a drive” option.

How to factory reset a lenovo laptop

If you have not created a recovery drive before, you can still use the Windows installation disc to reset the system without entering any password. You can download the latest Windows 10 ISO disc image file to other computers and use the media creation tool to create a bootable USB drive. Once you have the installation media, do the following:

1. Insert your installation disc, then, repeately press the F12 key to open the boot selection menu.

2. Select the Windows installation disc as the startup device and press Enter to boot from the installation disc.

2. When your PC boot with the Windows 10 installation media, click Next on the first page and then select Repair your computer.

How to factory reset a lenovo laptop

3. On the next page click on Troubleshoot > Reset This PC Remove everything successively.

4. According to your need, select the appropriate option.

5. Click the "Reset" and follow the on-screen instructions to reinstall and customize your Windows operating system.

Pro Tip: Remove (Reset) Windows 10 password

If you have trouble resetting the system because you forgot the password of your user account, you can try this way to delete or reset the unknown password.

Step 1: On another Windows-based computer, install and run Windows Password Refixer.

Step 2: Insert a blank USB flash drive, then burn the Windows Password Refixer to a USB flash drive to create a password reset disk.

How to factory reset a lenovo laptop

Step 3: After done, remove the USB drive and plug it into the locked Lenovo laptop.

Step 4: Restart the PC, then press F12 (or Fn+F12) to boot from the USB drive.

How to factory reset a lenovo laptop

Step 5: When it boots, the Windows Password Refixer will display the Windows 10 OS running on your Lenovo laptop and lists all user accounts existing on the laptop. Select the user which you need to remove or reset the password for, and then click the Reset Password button. A pop-up dialog will ask if you want to reset the password, just click Yes to agree.

How to factory reset a lenovo laptop

Step 6: After done. Click Reboot and disconnect the USB drive to restart the laptop for the changes to take effect. After the laptop starts, you can go the steps of resetting your system.

Related Articles

Ever since IBM released the first ThinkPad in 1992, businesses all around the world have depended on the rugged laptops for use on the road. If you look at buying guides from many respected computer publications, you will continue to see ThinkPad models listed among the most recommended business laptops. IBM sold its PC division to Lenovo in 2005, but the ThinkPad continues to have a reputation of being durable and reliable. Nevertheless, the ThinkPad is susceptible to operating system corruption or damage from viruses or spyware, just like any other computer. If common methods of virus removal or performing a Windows system restore does not fix Windows issues, restoring the laptop to its original factory default configuration may be your only option.

  1. Back up all of your important documents and data on the ThinkPad. To do this, connect a USB flash drive or external hard drive to the ThinkPad and copy and paste files to the external storage device. If your ThinkPad has a CD or DVD burner, you can burn the files to a blank disc if you prefer.

  2. Shut down your ThinkPad. If you have not already done so, connect the AC adapter to the ThinkPad and plug the other end into an electrical socket. You do not want to run out of power before the process is complete.

  3. Press the power button to turn on the ThinkPad, and press the blue "Access IBM" or “Access ThinkPad” key on the keyboard as soon as you see the IBM or Lenovo logo. On most ThinkPad laptops, the blue key is just above the top row of keys on the keyboard. After a few seconds, the ThinkPad Product Recovery Program menu will appear on the display screen.

  4. Press the down arrow key until the cursor highlights the "ThinkPad Product Recovery Program" option and press “Enter.”

  5. Press the “F11” key after the ThinkPad Recovery Menu appears. Enable the “Restore Factory Defaults” option and follow the on-screen instructions to reinstall and customize your Windows operating system. The restore process also reinstalls other third-party software included on the computer when you first purchased it. During the restore process, enter a Windows username and password for the laptop when prompted.

  6. When prompted, press any key on the ThinkPad keyboard to restart the laptop. The ThinkPad will restart and boot into Windows. Log on with the username and password you created during the restore process.

  7. Connect your external USB flash drive or hard drive to the laptop. Copy and paste the data files you backed up before restoring the ThinkPad to its original configuration. Alternatively, copy and paste the files from a backup CD or DVD disc you created.

  8. Install other third-party applications or programs on the ThinkPad. To install applications not included in the default configuration, you must have the original installation discs or download the programs from the Internet.