Laptop won t turn on or charge

What would your digital world look like without your laptop? Your ultra-portable PC is the key to keeping you connected whether you’re in the office, at home, in the car, or 30,000 feet in the air. You depend on your laptop’s battery to keep you productive all day and night, but what happens when your battery stops charging?

When you plug your laptop into a power source, you’re usually greeted by a chirpy ding or a tiny LED light that reassures you that all is well in the battery department. However, if you’ve found that connecting your laptop’s AC adapter brings no such animation, something may be seriously wrong.

Dealing with a laptop that has suddenly stopped charging is a definite cause for headache, but don’t let your frustration bubble over just yet. You may immediately assume that your chargeless laptop battery translates to a costly visit to a PC repair shop, but that’s not always the case. Using this guide, we’ll help you understand why your laptop battery won’t charge and give you 8 helpful tips to fix it.

Before you’re able to begin fixing your laptop that won’t charge, you need to have a primary understanding of why it began malfunctioning in the first place. Computers require hundreds of working pieces to properly function, so when one thing goes wrong, you’re likely left scratching your head wondering why.

While there are plenty of variables that could play into your laptop battery losing its charge, we’ve narrowed down the most popular causes into three key culprits: power cord issues, software malfunction, and declining battery health.

Taking your laptop from place to place means taking your laptop charger along with you, too. Between wrapping it up for easy packability and setting it down in strange ways to accommodate a far-away outlet, your cord can be bent out of shape in its earliest days.

Key components work together to successfully power your laptop. Many PC chargers have a two-in-one-piece AC adapter; one piece that connects to the wall and another that connects to your computer. If both are securely connected and your PC’s charging light doesn’t illuminate, you may be dealing with a faulty or damaged cord.

Windows 10 has proven to be one of the most self-sufficient operating systems in PC history. It’s able to diagnose itself when internal problems arise and it can initiate important updates to ensure all of your software is up to date. It can, however, miss things.

It is possible that your computer’s settings configuration is set to shut down at a low level, or slip into sleep mode after minutes of inactivity. Though these settings aren’t quite “malfunctions,” per say, they can appear to be.

Software malfunctions arise when your computer’s drivers age out. An outdated driver can force your computer to reject your AC adapter’s power. Reinstalling the battery driver is a quick and easy fix for this kind of problem.

Just like any other piece of technology, laptop batteries don’t live forever. One of the most common reasons for a laptop battery to stop charging is its declining health. The same way an old laptop computer has a hard time holding a charge, an old laptop battery struggles too.

Prior to battery failure, did you notice your laptop started to:

  • Overheat while charging?
  • Lose charge quickly?
  • Take longer to fully charge?

It’s finally time to take the troubleshooting into your own hands. With these 8 tips, you may be able to save yourself a trip to the repair shop or a phone call to your PC manufacturer.

It may sound ridiculous, but it pays to check if your laptop and charger are actually plugged in. There’s no hope in charging a laptop that is disconnected from a power source, so be sure to double-check that everything is hooked up as it should be.

Look at each contact point, from the outlet to the AC adapter, the adapter to your laptop port. Everything should be tightly plugged with minimal wiggle room. Don’t forget to check the bottom side of your laptop to make sure the battery is firmly seated into the PC frame.

You’ll want to make sure that the problem isn’t the outlet itself. Blown fuses are common, so be sure to test out another outlet or reset the surge protector after confirming all contact points are intact.

Modern computers are changing more rapidly today than ever before. The birth of the USB-C port has been a pivotal one that is now featured on the vast majority of the latest laptop computers. These ultra-thin ports are great for ultra-thin computers, though newcomers to the port may be confused on their multi-purpose functionality.

Computers that come with two USB-C ports likely have particular functionality designations that you may not know about. Generally speaking, one USB-C port is meant for charging, the other is meant for data-transfer. If your laptop charger is plugged into the data-transfer port rather than the charging port, no charging will occur.

Be sure your cords are living in their designated spots before blaming the hardware.

If your laptop comes with a removable battery, follow these steps:

Step 1. Remove any bolts or screws and take out the battery

Step 2. Hold the power button down for 10-15 seconds

Step 3. Plug the charger in

Step 4. Power the PC on

If your laptop turns on without a problem, you can safely assume that it is not your charger at fault, but a damaged battery that is causing your PC headache. To confirm this theory, you can always re-install the battery and try booting up again.

If your laptop does not have a removable battery, you may need to see a professional specialist who can open up your hardware and run a diagnosis.

Power cords are tiny, flimsy, and incredibly sensitive PC tools that very well may be the cause behind your laptop not charging while it’s plugged in. Examine your power cords by feeling along the length of the cord for any atypical bends, breaks, or warped flexing that may indicate physical damage.

If you discover that your cord has been bent out of shape from a hungry pet or a ferocious vacuum cleaner, replacing the affected end of the power cord will be your easiest fix.

Sometimes all your PC needs is a swift re-up on driver updates to be restored back to its original health. Follow these steps to update your Windows 10 laptop’s battery drivers.

Step 1. Right-click the Start menu to open the Quick Access menu and select Device Manager

Step 2. Under Batteries, open the drop-down menu and right-click Microsoft ACPI Compliant Control Method Battery

Step 3. Within the new selection window, press Update Driver

Windows will ask you, “How do you want to search for drivers?” and you’ll have the option to let Windows search automatically or browse your PC manually for the appropriate software.

Once updated, reboot your PC and try charging again.

Plugging your AC adapter into the laptop’s power connector should be a straightforward and snug experience. Should you face any difficulty, be it dust build-up or a wobbly fit, your problem likely lies in the fact that you’re unable to make a secure connection from your adapter to your computer.

If your PC jack is dirtied with dust and debris, try cleaning out your AC power port with a toothpick or with compressed air. If your connector points are wobbly, your problem may be a bit more serious. This could be in an indicator that your power jack has been broken from the inside of the chassis. To fix this, head to a computer repair shop for a cheap, easy solution.

Batteries generate heat while working hard to power your laptop, but when it works too hard, overheating can cause a serious slew of problems. Rising battery temperatures may lead to sensor misfires which ultimately communicate to your system that the battery is either fully charged or missing.

If your laptop feels more like a furnace while plugged in, place it on a cool, open surface with nothing blocking the fans and let it cool down. Once it’s completely settled and cool to the touch, try charging it up again.

When you’ve exhausted all of your options and you’ve tried every troubleshooting tip and trick, your next best bet will be seeking professional assistance. At the end of the day, computers are incredibly complex pieces of machinery and sometimes require a professional touch when it comes to fixing and configuring.

Reach out to your PC’s manufacturer to get in contact with a knowledgeable professional who may know how to treat your exact make and model. If you’re in need of immediate in-person help, schedule an appointment with a seasoned tech repairman who can diagnose and repair on site.

Updated: 04/12/2021 by Computer Hope

Laptop won t turn on or charge

If your laptop does not turn on, or does not boot when powered on, there are things you can try and resolve the issue.

Below are troubleshooting steps to help identify what may be preventing your laptop from turning on. We recommend going through each of them for the best results.

Connect the power cable

Laptop won t turn on or charge

Although it may seem obvious, if your laptop is running on battery power only, connecting the AC adapter may solve the problem. Ensure the adapter cord is correctly plugged in on both ends securely. If the laptop works with the adapter plugged in, your battery is dead or defective.

Check AC adapter and power port for a bent pin

Some AC adapters have a pin in the end of the adapter that plugs into the laptop. Examine the adapter's connector that plugs into the laptop and check if there is a bent or broken pin. If there is, the laptop is not receiving any power from the AC adapter. To fix the problem, the AC adapter needs to be replaced.

Some laptops have a pin inside the power port that helps make a solid connection to the AC adapter. If the pin is bent or broken, the laptop is not receiving any power. To fix the problem, the power port on the laptop needs to be repaired or replaced. However, depending on the type of laptop, this solution may demand a full motherboard replacement.

Disconnect from the docking station

If your laptop uses a docking station, disconnect it and try connecting the power cord directly to the laptop. Then, try turning on the laptop.

Remove and reconnect the battery

Note

Many new laptops (especially MacBooks) are utilizing an architecture that does not allow their batteries to be removed. If your laptop does not have a removable battery, skip to the next section.

The laptop can also be in a power state that prevents it from booting. Disconnect the power cable and then remove the battery from the laptop. Leave both disconnected from the laptop for at least a minute. Then, put the battery back in the laptop, connect the power cable, and try turning on the laptop.

  • How do I remove the battery from my laptop computer?

Drain the computer of electricity

Sometimes, a residual electrical charge can keep your laptop from turning on. You can think of it as an "electricity clog." By performing the following steps, you effectively drain your laptop of any electricity and start over, which often results in it powering up.

  1. Disconnect the AC adapter and remove the battery (if possible).
  2. Hold down the power button for thirty seconds to drain any residual power from the laptop.
  3. Without replacing the battery, plug the AC adapter back into the laptop.

Note

If your laptop's battery is not removable, still plug in the AC adapter.

  1. Press the power button to turn on your laptop and verify that it boots correctly.
  2. If the laptop powers on, shut down the laptop normally.
  3. If you were able to remove the laptop battery, put the battery back in the laptop.
  4. Power on the laptop again, and verify that it boots correctly.

Note

If this process does not work for you, repeat and hold the power button for one minute or longer at step two.

Bad hardware

After going through the suggested troubleshooting steps above, if your laptop still does not turn on, the problem is likely a hardware failure. The most likely component to be at fault is the motherboard or processor. Unfortunately, more in-depth troubleshooting is required to determine the cause for the laptop not working. If faulty hardware is the culprit, repair or replacement is necessary.

  • How to test for hardware failures in a computer.

We suggest contacting the manufacturer of the laptop for recommendations on how to get it repaired. You can also take your laptop to a computer repair shop, as they can diagnose the issue and replace the faulty hardware.