Interpersonal justice is fostered when authorities adhere to which two particular rules?

Executive summary

Within the organizational science literature, it is well understood that organizations that treat their employees well tend to be more effective. Organizational justice has been linked to job performance at the individual, team, and organizational level, including both task and contextual performance. In this CQ Dossier we have a look at the foundation of organizational justice and its three components distributive, procedural, interactional justice. Furthermore, we will introduce a set of practical ways how you can achieve organizational justice and the benefits associated with it in your organization.

About the Author

Annette was born in England and now lives in the United States. She has a PhD in Industrial and Organizational Psychology and has taught at several institutions. Annette has published in several journals, including Journal of Applied Psychology, Personnel Psychology, Human Resource Development Quarterly, and Organizational Research Methods. She worked in the public and private sector for many years, primarily as a management trainer.

to be based on cognitions we've developed about the authority, as opposed to our own personality of disposition. In this way, cognition-basedtrust is driven by the authority's "track record". Research suggests that we gauge the track record of an authority along three dimensions: ability,character and benevolence. The first dimension of trustworthiness is ability, defined as the skills, abilities, and areas of expertise that enable anauthority to be successful in some specific area. The second dimension of trustworthiness is benevolence, defined as the belief that the authoritywants to do good for the trustor, apart from any selfish or profit-centered motives. The third dimension of trustworthiness is integrity, defined asthe perception that the authority adheres to a set of values and principles that the trustor finds acceptable.• Informational justice reflects the perceived fairness of the communications provided to employees from authorities. Informational justice isfostered when authorities adhere to two particular rules. The justification rule mandates that authorities explain decision-making procedures andoutcomes in a comprehensive and reasonable manner, and the truthfulness rule requires that those communications be honest and candid.• Interpersonal justice reflects the perceived fairness of the treatment received by employees from authorities. Interpersonal justice is fosteredwhen authorities adhere to two particular rules. The respect rule pertains to whether authorities treat employees in a dignified and sincere manner,and the propriety rule reflects whether authorities refrain from making improper or offensive remarks.• Procedural justice reflects the perceived fairness of decision-making processes. Procedural justice is fostered when authorities adhere to rules offair process. One of those rules is voice, or giving employees a chance to express their opinions and views during the course of decision making. Arelated rule is correctability, which provides employees with a chance to request an appeal when a procedure seems to have worked ineffectively.• Distributive justice reflects the perceived fairness of decision making outcomes. Employees gauge distributive justice by asking whether decisionoutcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.106.(p. 208)Employees evaluate the fairness of an authority's decision making along four dimensions of justice; these are explained below.107.(p. 209)The various rules under procedural justice are explained below. The first rule is that of voice, or giving employees a chance toexpress their opinions and views during the course of decision making. A related rule is correctability, which provides employees with a chance torequest an appeal when a procedure seems to have worked ineffectively. Aside from voice and correctability, procedural justice is fostered whenauthorities adhere to four rules that serve to create equal employment opportunity. The consistency, bias suppression, representativeness, and

Which of the following are among the rules of procedural justice?

Which of the following defines procedural justice?

What is the employee's perception that the authority adheres to a set of values and principles that the trustor finds acceptable?

What type of justice reflects the interpreted fairness of decision