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1) The goal of operations management is to manage the process of turning labor and raw materials into goods and services of some type. Answer: TRUE Explanation: Operations management is the act of controlling and managing the process that turns inputs, such as raw materials, labor, and equipment into products that customers buy. Diff: 1 Page Ref: 374 Objective: 14.1 2) Operations management is part of the transformation process. Answer: FALSE Explanation: The opposite is true—the transformation process is part of operations management. Operations management is how you manage, control, and apply the transformation process. Diff: 2 Page Ref: 374 Objective: 14.1 3) The three inputs in the transformation process are people, equipment, and materials. Answer: FALSE Explanation: In addition to people, equipment, and materials, the inputs include capital, technology, and information. Diff: 2 Page Ref: 374 Objective: 14.1 4) Operations management includes service industries but not manufacturing firms. Answer: FALSE Explanation: Operations management includes both service and manufacturing industries. Diff: 1 Page Ref: 374 Objective: 14.1 5) When inputs are turned into goods and services, value is created. Answer: TRUE Explanation: By definition, the transformation process creates value when it transforms inputs into goods and services that customers want to buy. Diff: 2 Page Ref: 375 Objective: 14.1 6) Manufacturing organizations produce both physical and nonphysical outputs. Answer: FALSE Explanation: Manufacturing organizations produce physical outputs only. A car company, for example, produces cars. Diff: 2 Page Ref: 375 Objective: 14.1 Recommended textbook solutions
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Advanced Engineering Mathematics10th EditionErwin Kreyszig 4,134 solutions 計算機組織與設計:硬體/軟體的介面5th EditionDavid A. Patterson, John L. Hennessy 6,036 solutions information and analysis, strategic planning, customer focus and satisfaction The Malcolm Baldrige National Quality Award is given each year to companies that meet rigorous standards of quality. The Baldrige criteria are (1) leadership, (2) information and analysis, (3) strategic planning, (4) human resources development and management, (5) process management, (6) business results, and (7) customer focus and satisfaction. The criteria have become a worldwide framework for driving business improvement. Four organizations won the award in 2014 representing three different categories: PricewaterhouseCoopers Public Sector Practice (service); Hill Country Memorial and St. David's HealthCare (health care); and Elevations Credit Union (nonprofit).29 What is the management of systems or processes that convert or transform resources into goods and services?Operations management is systemizing the direction and control of a business process in transforming resources, which are called inputs, into finished goods or services for consumers or clients (outputs).
Which management is a process by which goods and services are created?Edward Buffa defined production mechanism as a process by which creation of goods and services happen. Production will lead to increase in goods and services available in an economy.
What is the transformation role of operations management?Operations management transforms inputs (labor, capital, equipment, land, buildings, materials, and information) into outputs (goods and services) that provide added value to customers. All organizations must strive to maximize the quality of their transformation processes to meet customer needs.
What specialized type of management converts human resources into goods and services?Operations management — A specialized area in management that converts or transforms resources (including human resources) into goods and services. Operations management includes: Inventory management. Quality control.
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