Download FIRE OFFICER I Homework Assignment... Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 1 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Identify the importance of the company officer. ________ 1. A company officer directly oversees the application of the agency’s _____ to the resolution of issues faced by the agency. (16) A. B. C. D. ________ 2. The task deemed MOST important to the company officer is: (17) A. B. C. D. ________ 3. 4. motivation as a leader and role model. acceptable risk while fulfilling objectives. acceptable gain while fulfilling representation. motivation and satisfaction in job performance. As a subordinate, company officers are expected to represent their administration by: (18) A. B. C. D. OSU-FST safety of personnel. counseling personnel. internal customer service. external customer service. In the role of a supervisor, a company officer must balance: (17) A. B. C. D. ________ personnel, training, equipment, and apparatus personnel, training, budget, and public information equipment, apparatus, professional development, and travel equipment, apparatus, customer service, and human resources enforcing unpopular policies or orders. openly discussing criticisms of personnel. assigning company officer duties to subordinates. speaking opening and candidly to members of the media. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 5. The Company Officer I A company officer plays three roles in an organization that include supervisor, subordinate, and: (17-18) A. B. C. D. public servant. private citizen. grievance officer. customer service manager. Objective 2: Describe the transition into the role of company officer. ________ 6. Which of the following concepts must a new company officer learn and apply in order to meet the challenge of providing a safe and efficient unit of operation? (19) A. B. C. D. ________ 7. When unit members are promoted to company officer their peers become: (19) A. B. C. D. ________ 8. 9. Verbalize expectations and establish priorities. Act on their own accord without respect for others. Refuse to listen to subordinates’ ideas or complaints. Put their new job responsibilities before friends and family. Which type of leadership approach may be necessary to establish a company officer’s new relationship within his or her unit? (20) A. B. C. D. OSU-FST volunteers. subordinates. authoritarians. sub-unit leaders. Which of the following actions can help new company officers overcome challenges in changes to group dynamics while transitioning to the role of company officer? (20) A. B. C. D. ________ Experience Leadership Public service Adminstration Democratic Conservative Authoritarian Humanitarian Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 10. The Company Officer I Successful company officers choose to see their transition from unit member to company officer as an opportunity to: (22) A. B. C. D. grow as a professional. make sweeping changes. set unreasonable expectations. set high unattainable standards. Objective 3: List the responsibilities of the company officer. ________ 11. Company officers have a responsibility to ___ to represent their needs to the organization. (23) A. B. C. D. ________ 12. Which of the following BEST describes to whom company officers have a responsibility when administering all policies and procedures? (23) A. B. C. D. ________ 13. the public themselves their subordinates their immediate supervisor The BEST approach for satisfying company officer responsibilities to the public is to: (23) A. B. C. D. OSU-FST Themselves The organization Their subordinates Their immediate supervisor Company officers have a responsibility to ___ to provide service that is effective, efficient, and professional. (23) A. B. C. D. ________ 14. themselves their subordinates their superior officers their immediate supervisor administer all policies and procedures of the organization. remember that officers are stewards of provided resources. provide educational and training opportunities for unit members. enforce safety regulations in order to provide a safe work environment. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. Company officers have a responsibility to ___ to communicate the expectations of their new position. (23) A. B. C. D. ________ 16. The Company Officer I the public themselves their family their supervisors Company officers have a responsibility to ___ themselves and abide by their convictions if they expect the same from others. (23) A. B. C. D. doubt create respect disguise Objective 4: Explain the duties of the company officer. ________ 17. Which of the following duties of the company officer include evaluating personnel performance and administering policies and procedures efficiently and equitably? (24) A. B. C. D. ________ 18. The success of any fire and emergency services organization’s relationship with its community and government is directly proportional to its: (24) A. B. C. D. ________ 19. OSU-FST policies and procedures. community involvement. human resource management. demographics and cultural diversity. A company officer’s understanding of building construction is MOST likely required for: (25) A. B. C. D. ________ 20. Administration Inspection and investigation Human resources management Community and government relations nonemergency activities. human resource management. inspections and investigations. budget policies and procedures. Fire cause determination belongs to the ___ category of duties for the Level I Fire Officer. (25) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 21. administration. health and safety. emergency service delivery. community and government relations. Ensuring the health and safety of all personnel requires applying health and safety standards: (26) A. B. C. D. OSU-FST administration health and safety inspection and investigation community and government relations Company officers supervising the first-arriving unit to an incident are an example of the company officer’s duties to provide: (25) A. B. C. D. ________ 22. The Company Officer I daily. weekly. monthly. annually. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition OSU-FST Fire Officer Homework Assignment The Company Officer I Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 2 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Describe the basic principles of an organizational structure. ________ 1. How are decisions and information sent from the top of the scalar structure? (32) A. B. C. D. ________ 2. One of the features of the scalar structure is that information is _____ for decision-making. (32) A. B. C. D. ________ 3. 4. Serving internal customers Delivering services to the public Handling personnel administration Providing support to staff personnel Staff personnel in the fire service are MOST likely to perform what type of function? (33) A. B. C. D. OSU-FST dispersed centralized disregarded tightly restricted Which of the following BEST describes the purpose of line personnel in the fire service? (33) A. B. C. D. ________ Always in written form Without intermediate levels Through intermediate levels Directly to the structure’s base Logistics Inspections Investigations Fire suppression Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 5. Staff duties may MOST likely to be assigned to line personnel: (34) A. B. C. D. ________ 6. 7. 8. 9. To To To To avoid duplication of effort provide training opportunities tightly control flow of information allow expeditious handling of most matters The delegation of authority is BEST described as the process of providing: (35) A. B. C. D. OSU-FST fire chief only lowest level possible highest level possible company officers only Which of the following is MOST likely to be a reason why authority may be decentralized? (35) A. B. C. D. ________ 10. Small organizations Large organizations Emergency incidents Nonemergency incidents Decision-making authority should be delegated to the _____ in a decentralized organizational structure. (34) A. B. C. D. ________ outside organizations. one person at the top. a designated committee. every member of the team. Inside a centralized structure, in which of the following instances would the span of control MOST likely be exceeded unless it is delegated? (34) A. B. C. D. ________ during training evolutions. at very large departments. in volunteer organizations. when personnel are demoted. In a centralized system, decisions are made by: (34) A. B. C. D. ________ The Company Officer I detailed policy explanations to the public. close supervision of all subordinates’ actions. any necessary feedback up the chain of command. subordinates with authority, direction, and resources. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 11. Which of the following describes the BEST way to alleviate concerns over delegating authority? (35) A. B. C. D. ________ 12. confuse question challenge circumvent Which of the following is the BEST way to reduce sidestepping? (37) A. B. C. D. OSU-FST Sidestepping Span of control Chain of command Functional supervision Sidestepping can generally be seen as an attempt to _____ chain of command. (36) A. B. C. D. ________ 16. consideration of SOPs. complaining to their peers. performing the previous order. verifying the order with a higher authority. Which of the following concepts is BEST illustrated by the fire chief issuing general orders that are then translated into specific assignments by supervisors? (36) A. B. C. D. ________ 15. span of control. unity of command. chain of command. delegation of authority. The MOST likely problem to arise from having more than one supervisor is that employees follow the last order received without: (36) A. B. C. D. ________ 14. Through training programs By requesting feedback from subordinates Through close and continuous monitoring By selecting a chief officer to delegate authority The principle that each subordinate must have only one supervisor describes the concept of: (35) A. B. C. D. ________ 13. The Company Officer I Employ decentralized decisions. Redirect all concerns up the chain. Take action and notify employee of actions. Listen to problems without giving consideration. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 17. Functional supervision is MOST often useful when the distinction between _____ is blurred. (37) A. B. C. D. ________ 18. Everyone is well trained. Tasks are simple and repetitive. Workers all perform similar tasks. Tasks being performed are complex. The span of control may be exceeded when the Incident Commander: (38) A. B. C. D. OSU-FST tasks are simple and repetitive. all workers perform a different task. employees require continual direction. subordinates are far away from supervisors. Which of the following BEST describes a challenge to effective supervision in a span of control? (38) A. B. C. D. ________ 22. 1 to 3 3 to 7 10 to 12 15 to 20 Effective supervision becomes easier within a span of control when: (38) A. B. C. D. ________ 21. plans currently being implemented. commands that can be given at once. supervisors needed for nonemergency incidents. subordinates and/or functions one individual can effectively supervise. The model ratio found in the National Incident Management SystemIncident Command System (NIMS-ICS) is one supervisor to _____ subordinates or functions. (37) A. B. C. D. ________ 20. firefighting and EMS line and staff functions supervisor and subordinate formal and informal trainings Span of control refers to the number of: (37) A. B. C. D. ________ 19. The Company Officer I makes appropriate decisions. does not make any decisions. fails to delegate authority properly. develops plans from a chief’s general orders. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 23. Which of the following BEST describes the concept of division of labor? (39) A. B. C. D. ________ 24. clearly defined kept malleable of equal footing constantly reevaluated Which of the following elements should be provided so personnel are able to perform a variety of tasks with proficiency? (39) A. B. C. D. OSU-FST Available resources Ages of the workers Preferences of subordinates Recommendations from OSHA All positions within the organization must be _____ in order for the division of labor to be effective. (39) A. B. C. D. ________ 27. prevent dissention in the ranks. make any feedback unnecessary. make specific, clear-cut assignments. give organization-wide general orders. In the division of labor, work groups are often created based on which of the following elements? (39) A. B. C. D. ________ 26. Delegating authority to subordinates Issuing general orders to the entire organization Dividing large jobs into smaller tasks for individuals Allowing workers to report to more than one supervisor Division of labor is important in organizational structures because it helps: (39) A. B. C. D. ________ 25. The Company Officer I Sidestepping Cross-training Paid-on-call staffing Mutual aid agreements Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 2: Explain the purposes of fire and emergency services organizations. Objective 3: Identify classifications of fire and emergency services organizations. ________ 28. The primary means of categorizing a public fire and emergency services organization is by: (40) A. B. C. D. ________ 29. In public fire and emergency services organizations, its jurisdiction may be tied to: (40) A. B. C. D. ________ 30. Local Federal County State/provincial The size of municipal fire and emergency services organizations primarily depends upon population and: (41) A. B. C. D. OSU-FST local zoning regulations. a level of the government. a single private organization. multiple contracts, taxes, and fees. MOST municipal fire and emergency services organizations structure themselves to reflect what type of government structure? (41) A. B. C. D. ________ 31. the jurisdiction it serves. the size of its response area. its precise source of funding. the certification of its unit members. funding. law enforcement. number of services. geographic area served. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 32. Which type of municipal organization is MOST likely to have personnel that serve multiple roles in order to provide a full range of services? (41) A. B. C. D. ________ 33. area sector district commission County Federal Municipal State/provincial Which public fire and emergency services jurisdiction is MOST likely to provide training academies for local departments? (43) A. B. C. D. OSU-FST Fire Fire Fire Fire Which type of public fire and emergency services jurisdiction is generally organized for forest, wildland, and urban-interface fire suppression? (43) A. B. C. D. ________ 36. Federal County Industrial State/provincial Which type of public fire and emergency services organization is not under a specific government jurisdiction? (43) A. B. C. D. ________ 35. Small Large Older Newer Which type of fire and emergency services jurisdiction is MOST likely to augment small town and rural fire departments? (42) A. B. C. D. ________ 34. The Company Officer I County Federal Municipal State/provincial Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 37. Organizations stationed on military installations are protected by which type of public fire and emergency services jurisdiction? (43) A. B. C. D. ________ 38. Bureau of Indian Affairs Municipal fire departments State/provincial fire marshal U.S. Department of Defense Industrial fire brigades are MOST likely to be established in accordance with NFPA®: (44) A. B. C. D. OSU-FST National Fire Academy U.S. Department of Interior State/provincial fire marshal Canadian Defense Department Which agency trains, equips, and funds tribal fire and emergency services organizations in the United States? (44) A. B. C. D. ________ 42. U.S. Fire Administration Canadian Ministry of Labour U.S. Department of Defense State/provincial departments Which organization is MOST likely to provide fire fighting teams for maritime vessels carrying aircraft? (44) A. B. C. D. ________ 41. training courses fire code enforcement urban search and rescue wildland fire suppression A presidential order for mutual aid is MOST likely to be issued to which organization? (43) A. B. C. D. ________ 40. County Federal Municipal State/provincial The U.S. Fire Administration (USFA) primarily provides _____ through the National Fire Academy (NFA). (43) A. B. C. D. ________ 39. The Company Officer I 372 472 500 600 and and and and 1012. 1021. 1072. 1081. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 43. Industrial fire brigades may be established because of: (44) A. B. C. D. ________ 44. potential liabilities. military agreements. mutual aid agreements. apparatus purchasing conflicts. For-profit fire and emergency services organizations are: (45) A. B. C. D. ________ 46. a reduction of insurance rates. a presidential order for mutual aid. less need for an immediate response. their close proximity to public fire services. Businesses that maintain their own resources such as facilities, personnel, and equipment often enter into: (45) A. B. C. D. ________ 45. The Company Officer I non-existent. rare but do exist. slowly disappearing. becoming more prominent. What source of funding is available to nonprofit fire and emergency services organizations? (45) A. B. C. D. Local taxes Stock options Subscriptions Federal funding Objective 4: List types of organizational staffing in the fire service. ________ 47. Career (full-time) fire service organizations are MOST likely to be found in: (45) A. B. C. D. OSU-FST large cities. rural townships. tribal organizations. unicorporated villages. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 48. Which type of staffing makes up approximately seventy percent of fire and emergency services organizations? (46) A. B. C. D. ________ 49. a governing board. the governor’s office. the U.S. Fire Administration. a state/provincial fire marshal. Which type of fire service organization may keep full-time personnel as well as a cadre of volunteers for certain operations? (46) A. B. C. D. ________ 51. Career Volunteer Paid-on-call Combination Volunteer organizations are MOST likely to receive oversight from: (46) A. B. C. D. ________ 50. The Company Officer I Career Volunteer Paid-on-call Combination Which of the following department types MOST likely would include full-time career and volunteer members? (46) A. B. C. D. Primary Secondary Corporate Combination Objective 5: Identify the role of a Company Officer I in resource allocation. ________ 52. One of the MOST common challenges that organizations face in resource allocation is to: (47) A. B. C. D. OSU-FST create new streams of revenue on a consistent cycle. use resources in accordance with federal regulations. distribute resources equally between all unit members. allocate available resources while staying within fiscal limitations. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 53. Which of the following BEST describes the role of a Company Officer I regarding resource allocation? (47) A. B. C. D. ________ 54. The Company Officer I Maintain the organizational budget. Make best possible use of available resources. Advocate to government and financial leaders. Request and delegate resources to unit members. A technique used for extending budgets by implementing alternative staffing procedures may be referred to as: (47) A. B. C. D. call back. fire districts. trading shifts. federal grants. Objective 6: Describe the use of aid agreements in the fire service. ________ 55. Which of the following BEST describes the relationship between multiple jurisdictions or organizations in an aid agreement? (47) A. B. C. D. ________ 56. Which of the following is the BEST reason for entering into an aid agreement? (48) A. B. C. D. ________ 57. To To To To share specialized resources blur the lines of jurisdiction create more training opportunities demonstrate good will to the public Which of the following is the BEST reason for organizations in aid agreements to conduct joint training? (49) A. B. C. D. OSU-FST A result of a federal mandate A result of reciprocal agreements Prohibited by strict rules of separation An informal and assumed understanding To review hiring processes To receive state or federal funding To identify and rectify differences in procedures and equipment To compare legal considerations of working with each units’ members Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 58. Outside aid agreements are similar to mutual aid agreements except that: (49) A. B. C. D. OSU-FST The Company Officer I payments are made in outside aid agreements. only outside aid agreements should be considered contracts. larger organizations dictate all terms in outside aid agreements. no conditions are made upon either organization in outside aid agreements. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 3 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Explain the principles of leadership as applied to a company officer. ________ 1. Which of the following is a leadership trait that BEST describes the ability to make decisions quickly and effectively? (56) A. B. C. D. ________ 2. Which of the following leadership traits refers to the application of a consistent set of morals or values to the decision-making process? (56) A. B. C. D. ________ 3. Integrity Personal security Sense of priority Interpersonal skills Which of the following leadership traits BEST describes providing support for others to succeed in accomplishing organizational and personal goals? (57) A. B. C. D. OSU-FST Uniformity Entitlement Decisiveness Personal security Creativity Innovation Consistency Empowerment Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 4. An anonymous survey of subordinates, peers, and superiors that includes objective responses to questions about an officer’s leadership traits is referred to as a: (57) A. B. C. D. ________ 5. 6. 7. 8. administration. documentation. action assessment. command presence. Which of the following steps is the first one a company officer should take to create command presence? (58) A. B. C. D. OSU-FST modeling. encouraging. understanding. enabling others to act. The abilities to identify components of a situation, assess the need for action, and determine the nature of necessary intervention are necessary for creating: (58) A. B. C. D. ________ Seeing opportunities Identifying challenges Encouraging subordinates Communicating with administration Giving subordinates the tools and methods to solve the problem or to make the change is referred to as: (58) A. B. C. D. ________ Strategy Benchmark 180-degree feedback evaluation 360-degree feedback evaluation _____ is a leadership skill involving having a vision that views situations from all angles while still understanding tradition. (57) A. B. C. D. ________ The Company Officer I Listen to all points of view. Determine what the situation is. Take responsibility for the decision. Develop the strategy and tactics required to resolve the situation. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 9. Agreed-upon philosophical principles that define correct and proper behavior for society are referred to as: (59) A. B. C. D. ________ 10. lower equal higher complex Personal ethics are learned primarily from which of the following sources? (60) A. B. C. D. OSU-FST Using the station to conduct a private business Discussing principles of fire attack with the public Using paid medical leave for dental appointments Shopping for station equipment from local suppliers Society tends to expect a(an) _____ level of ethical conduct from members of the emergency services. (60) A. B. C. D. ________ 14. ethical conduct. command presence. supervisory experience. proper planning procedures. Which of the following incidents may be a result from the lack of ethical conduct? (59) A. B. C. D. ________ 13. red blue gray green Shopping for personal items during inspections or pre-fire planning is BEST described as a lack of: (59) A. B. C. D. ________ 12. ethics. reliability. responsibility. command presence. Not all decisions are clear and may involve many choices that fall into the _____ range between the two extremes of right and wrong. (59) A. B. C. D. ________ 11. The Company Officer I Family Friends Religious organizations Educational institutions Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. A common cause of unethical conduct in fire and emergency services organizations is: (61) A. B. C. D. ________ 16. It becomes easier to commit unethical actions It becomes more difficult to commit unethical actions The individual has a clearer understanding of a situation The individual has a less clear understanding of a situation Which of the following should be a brief written statement of the organization’s values and expected behavior of both management and membership? (62) A. B. C. D. OSU-FST integrity affiliation avoidance justification Which of the following occurs when an individual has justified unethical action internally? (62) A. B. C. D. ________ 20. Affiliation. Basic needs. Self-esteem. Self-gratification. Pretending an action is legal or ethical is BEST described as _____ of unethical behavior. (62) A. B. C. D. ________ 19. lying. competence. long-range planning. working out while on duty. Which of the following reasons for lying refers to an increase in perceived competence of an individual in the eyes of others?(61) A. B. C. D. ________ 18. short-cut mentality. long-range planning. explosive personality. community involvement. A commonly encountered variety of unethical behavior is: (61) A. B. C. D. ________ 17. The Company Officer I Mission Standards Ethics program Annual evaluation Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 21. Which of the following people are responsible for the ethical culture within an organization? (62) A. B. C. D. ________ 22. Entry level After one year After five years At the officer’s request How often should refresher courses that focus on ethical questions be a part of the organization’s training schedule? (62) A. B. C. D. ________ 24. Supervisors Subordinates Administration Entire organization Formal training in an organization’s ethics program for all personnel should be provided first at which point in employee training? (62) A. B. C. D. ________ 23. The Company Officer I Annually Bi-annually Every two to three years Once at entry level employment Although a written code of ethics can strengthen an organization’s culture, which of the following will provide additional tools for dealing with ethical issues as they arise? (62) A. B. C. D. Privacy Training Seniority Surveillance Objective 2: Describe roles of supervision in the responsibilities of a company officer. ________ 25. Which of the following terms describes the processes of directing, overseeing, and controlling the activities of other individuals? (63) A. B. C. D. ________ 26. OSU-FST Training Supervision Management Responsibility Which of the following terms refers to the administration and control of projects, programs, situations, or organizations? (64) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 27. fire chief or captain. public information officer. employee assistance program. standard operating procedures. Which of the following is a trait that undermines a company officer’s authority and ability to lead their unit? (65) A. B. C. D. OSU-FST legal creative instinctual controlling Usually the most effective method for assisting employees on how to resolve personal problems is done by referring them to the organization’s: (65) A. B. C. D. ________ 30. Trainer Instructor Supervisor Subordinate In order to motivate subordinates to do the same, company officer’s must adhere to a standard of ethical, moral, and _____ behavior. (64) A. B. C. D. ________ 29. Training Supervision Management Responsibility Anyone who is responsible for activities of one or more subordinate employees is referred to as: (64) A. B. C. D. ________ 28. The Company Officer I Delegation Forward thinking Attention to details Lack of consistency Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 31. When establishing priorities for their unit, a company officer’s priorities should be based primarily on services provided and: (65) A. B. C. D. ________ 32. direct indirect passive aggressive In order to mitigate tension between unit members, company officers should counsel employees: (66) A. B. C. D. OSU-FST educational duties. emergency response. scheduling personnel. budgetary considerations. Ensuring that unit members are physically and mentally prepared to respond to emergency situations during their work shift requires _____ preparation for an emergency response. (65) A. B. C. D. ________ 35. having priorities. radio communications. maintaining the budget. employee assistance programs. A first line supervisor should categorize activities into three levels of priority, including:(65) A. B. C. D. ________ 34. budgetary constraints. values of the community. the mission of the organization. the number of personnel available. Being able to manage time more effectively and to direct energy toward goals and objectives that provide the greatest good for the unit and community is a result of: (65) A. B. C. D. ________ 33. The Company Officer I when necessary. at the end of each shift. when asked by the employee. during the annual employee evaluation. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 36. Which of the following BEST ensures the problem solving process does not limit member participation? (66) A. B. C. D. ________ 37. can be invested in their work. look to supervisors to fix all problems. are unsure about their responsibilities. focus solely on emergency response duties. As a part of motivating and supporting their personnel, a company officer can empower their employees to help: (70) A. B. C. D. OSU-FST forming, storming, norming, and performing. storming, norming, forming, and performing. performing, norming, forming, and storming. norming, performing, storming, and forming. A company officer that motivates and supports personnel can create a work environment where personnel: (70) A. B. C. D. ________ 41. set a time limit for meetings. limit the number of team members. keep confidential records of all meetings. inform each person how they fit into the team. The four-stage development model for becoming a cohesive team is: (69) A. B. C. D. ________ 40. the commander’s intent. the culture of the organization. when it is time to review policies. how company officers do their job. One of the basic principles in building an effective team is to: (68) A. B. C. D. ________ 39. Autocratic Democratic Brainstorming Groupthinking Goals and objectives must be communicated quickly and efficiently in order for subordinates to understand: (67) A. B. C. D. ________ 38. The Company Officer I increase productivity. establish positions within the unit. retain their decision-making power. take on more responsibilities for the organization. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 42. The first step in motivating and supporting personnel through empowerment is to: (70) A. B. C. D. ________ 43. coaching. rewarding. recognition. consistency. A formal process which assists in identifying and resolving personal, behavioral, or career problems affecting performance is referred to as: (72) A. B. C. D. OSU-FST When time allows As soon as possible After conducting a press conference During the annual employee evaluation period Teaching and directing subordinates through encouragement and advice is referred to as: (72) A. B. C. D. ________ 47. Career Volunteer Combination Private industry When should rewards be given following an accomplishment in an organization? (72) A. B. C. D. ________ 46. critical optional confusing inappropriate Reward and award programs are MOST critical to which type of fire and emergency organization? (71) A. B. C. D. ________ 45. notify management. identify the problem. verify employment status. include authority for monetary rewards. When motivating and supporting personnel, rewards are _____ as motivational techniques: (71) A. B. C. D. ________ 44. The Company Officer I coaching. rewarding. counseling. promoting. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 48. In the four-step method of counseling, the first step is to: (72) A. B. C. D. ________ 49. information, incident, and human resources. administration, human resources, and budget. incident, human resources, and new employee. human resources, facilities, and legal jurisdiction. The management function of coordinating tasks and resources to accomplish a unit’s goals and objectives is referred to as: (75) A. B. C. D. OSU-FST a new employee. a Level II Fire Officer. mutual aid assistance. new apparatus or equipment. NFPA® 1021 uses the term “management” in conjunction with Level I and II Fire Officer responsibilities such as: (75) A. B. C. D. ________ 53. continued meaning. recognition from friends. the project come to a close. the experience become routine. When applying management principles, a Level I Fire Officer should be prepared to manage multi-company incidents before the arrival of: (74) A. B. C. D. ________ 52. only when mandated. whenever time allows. if other sources are available. voluntarily and enthusiastically. When motivating and supporting personnel, company officer should acknowledge accomplishments that are appropriate and earned in order to have: (73) A. B. C. D. ________ 51. notify administration. review personnel record. describe current performance. refer to employee assistance program. When mentoring employees, the mentor should participate: (73) A. B. C. D. ________ 50. The Company Officer I planning. directing. organizing. controlling. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 54. Establishing and implementing mechanisms to ensure objectives are attained is referred to as the management function of: (75) A. B. C. D. ________ 55. Standing Strategic Single-use Contingency Which of the following may be advisable when tracking the task progress of more complex tasks? (77) A. B. C. D. OSU-FST Planning Delegating Controlling Formalizing Which type of plans includes policies, procedures, and rules that are used frequently to manage the day-to-day emergency and nonemergency unit activities?(76) A. B. C. D. ________ 58. interpersonal. insubordinate. administrative. organizational. Which type of management function helps to determine in advance what an organization, group, or individual should do and how it will get done? (76) A. B. C. D. ________ 57. directing. planning. organizing. controlling. Which type of management skills involve computer skills, knowledge of laws or codes, report writing, and data analysis? (76) A. B. C. D. ________ 56. The Company Officer I Standing plan Single-use plan Flow or PERT charts Flow or SMART charts Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition OSU-FST Fire Officer Homework Assignment The Company Officer I Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 4 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Recognize planning processes as they relate to human resources management. ________ 1. The first step in the planning model is to: (82) A. B. C. D. ________ 2. identify the problem that requires a response. chose an appropriate response to meet the goals. determine the steps necessary to meet the goals. determine the effectiveness in meeting outcomes. Which actions must a company officer take when encountering situations in which an organization’s plans are inappropriate? (83) A. B. C. D. Make an immediate decision. Ask subordinates for feedback. Take plenty of time to make the decision. Avoid documenting changes to save time. Objective 2: List human resources organizational policies that Company Officer I is responsible for. ________ 3. A company officer should begin to train new employees according to local policies: (84) A. B. C. D. OSU-FST when first offered the job. whenever time is available. once the probationary period is over. once the first duty assignment is given. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 4. Which of the following is MOST likely to be affected by the initial impression of new employees while they are being socialized into the department’s culture? (84) A. B. C. D. ________ 5. 6. 7. 8. fulfill the job requirements. avoid asking any type of question. understand the department’s culture. reach the knowledge level of his or her mentor. Only to provide guidance to the new employee Only to observe and evaluate the new employee To both provide guidance as well as to evaluate and observe Provide no guidance or evaluation during a probationary period The BEST way to explain what is expected of new employees is: (85) A. B. C. D. OSU-FST Cuts down on the possibility of hazing Helps to keep a close eye on new employees Provides personal instruction and encouragement Allows the fire chief to focus on other responsibilities Which of the following BEST describes the role of first-line supervisors during new personnel’s probationary period? (85) A. B. C. D. ________ motivation sense of duty existing skill set knowledge level The probationary period of new or promoted personnel should be used to evaluate an employee’s ability to: (84) A. B. C. D. ________ Their Their Their Their Which of the following BEST describes the advantage of assigning an experienced crew member as a mentor to a new employee? (84) A. B. C. D. ________ The Company Officer I to lead by example only. in written form and to seek feedback. by having a one-on-one conversation. to read them out loud from a policy handbook. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 9. Establishing a professional work environment means that company officers should: (85) A. B. C. D. ________ 10. All personnel Subordinates Safety officers Company officers A company officer’s role in subordinates’ promotions includes: (87) A. B. C. D. OSU-FST will result in an immediate arrest from local police. will only lead to verbal warnings from senior officers. may be the best options for the officer and organization. can have legal repercussions on officers and organizations. Which of the following BEST describes who is responsible for eliminating and preventing sexual harassment in the workplace? (86) A. B. C. D. ________ 14. Employees are subjected to offensive behaviors. Workers are unhappy with their delegated tasks. Coworkers do not socialize outside of the workplace. Supervisors make decisions without consulting subordinates. Failure to follow procedures during a situation of sexual harassment: (86) A. B. C. D. ________ 13. delegating tasks. managing change. determining policy. disciplining subordinates. Which of the following BEST describes an unfavorable work environment? (86) A. B. C. D. ________ 12. create a strict no socializing policy. create a very competitive atmosphere. provide opportunities for employees to contribute. provide opportunities for employees to socialize outside of work. Ensuring a smooth process of assimilating a diverse team is BEST seen as an important means of: (85) A. B. C. D. ________ 11. The Company Officer I ensuring they move up as quickly as possible. helping them investigate possible advancements. removing one’s self from any and all decision-making. deciding which direction they should and should not take. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. A shrinking pool of applicants for volunteer departments is seen as a common departmental challenge of: (87) A. B. C. D. ________ 16. To To To To help new employees enroll in a health plan train firefighters in new skills and best practices aid in completing the steps necessary for promotion help deal with stress in personal and professional life When looking for potential signs of substance abuse, one symptom: (89) A. B. C. D. OSU-FST Patriot Act Fair Labor Standards Act Workers’ Compensation Act Freedom of Information Act Which of the following BEST describes what employee assistance programs (EAP) are designed for? (88) A. B. C. D. ________ 20. Insufficient staffing Not medically necessary Department is low on funds Date requested not a federal holiday Which piece of legislation requires maintaining an accurate record of the hours employees have worked? (88) A. B. C. D. ________ 19. Formal and informal Planned and unplanned Coaching and counseling Commendable and disciplinary Which of the following BEST describes a reason why a leave request may be denied? (88) A. B. C. D. ________ 18. training. retention. discipline. communication. Performance evaluations are generally divided into which two categories? (87) A. B. C. D. ________ 17. The Company Officer I is necessary for taking disciplinary action. requires an immediate intervention response. may not be enough to indicate substance abuse. will always indicate several other unseen symptoms. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 21. The Company Officer I What should be the first action a company officer takes before disciplining an employee about an absenteeism problem? (89) A. B. C. D. Ask other employees about the situation. Create a list of possible disciplinary actions. Write and file a disciplinary report for the fire chief. Gather all information about incident from the employee. Objective 3: Explain the role of Company Officer I in behavior management. ________ 22. Which of the following BEST describes the goal of an aggressive management style? (91) A. B. C. D. ________ 23. Forcing Avoiding Negotiating Collaborating One of the guiding principles of the conflict resolution steps includes: (94) A. B. C. D. OSU-FST Forcing Avoiding Negotiating Collaborating Which style of conflict resolution is MOST likely to focus on the best interests of the organization? (91) A. B. C. D. ________ 25. dominate or win hide one’s emotions promote mutual respect not violate personal rights Which style of conflict resolution is MOST likely to result in a loselose situation? (91) A. B. C. D. ________ 24. To To To To focusing on common interests. assigning blame to the guilty party. hiding personal interests in the situation. taking an aggressive stance toward opponents. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 26. The fourth step in conflict resolution is: (94) A. B. C. D. ________ 27. OSU-FST NFPA® 1072. the fire department. the supervising officer. local policy or state/provincial laws. Progressive discipline begins with _____ to correct the first instance of violating a rule. (95) A. B. C. D. ________ 32. is directed at the entire unit. educates rather than punishes. punishes personnel with loss of pay. occurs immediately after an infraction. An employee’s rights during corrective discipline are established by: (95) A. B. C. D. ________ 31. Stress Boredom Ignorance Resentment Corrective discipline is BEST defined as training that: (95) A. B. C. D. ________ 30. Leaving conflicts unresolved Negotiating through to conflict resolution Testing an action against a desired outcome Separating the involved parties from the issues An inconsistent application of the rules may lead to which of the following reasons for personnel breaking the rules? (95) A. B. C. D. ________ 29. determine alternative options. classify or identify the problem. determine or diagnose the problem. test the action against the desired outcome. Which of the following is MOST likely to be the cause of loss of team unity, personnel transfer, and legal disputes? (94) A. B. C. D. ________ 28. The Company Officer I loss of pay punative action an informal warning training and education In progressive discipline, which of the following types of action is considered the most serious? (96) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 33. A suspension An intervention A verbal warning A performance review Which of the following is MOST likely to be the role of a company officer in disciplinary action? (97) A. B. C. D. ________ 35. Evasive Punitive Corrective Preventative Which of the following sanctions are MOST likely to be the result of punitive action? (96) A. B. C. D. ________ 34. The Company Officer I Using preventative action Writing a formal reprimand Demoting involved personnel Enforcing corrective measures During disciplinary procedures, _____ may be lodged by subordinates if an officer does not follow agreement procedures. (97) A. B. C. D. grievances punitive action commendations notices of intent Objective 4: Describe labor/management relations. ________ 36. Once collective bargaining negotiations are concluded, the resulting agreement is MOST likely to directly determine: (98) A. B. C. D. OSU-FST mutual aid policies. wages and benefits. training level certifications. requirements for promotions. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 37. Which of the following BEST describes the company officer’s level of participation in labor/management relations? (98) A. B. C. D. OSU-FST The Company Officer I Does not participate at any level Will never be an active union member May be an active participant in the process Often takes role of mediator in negotiations Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 5 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Define the components of interpersonal communications. ________ 1. Which of the following elements of communication BEST describes the person who initiates the message? (107) A. B. C. D. ________ 2. Which of the following provides the MOST accurate definition of interference? (107) A. B. C. D. ________ 3. 4. The content the sender is trying to communicate The receiver’s reaction to the message and its tone The individual with whom the sender is attempting to communicate Anything that may prevent the receiver from completely understanding the message Which of the following is considered one of the five general purposes for interpersonal communication? (108) A. B. C. D. ________ Sender Listener Decoder Receiver Directing Influencing Translating Overcoming Poise and personal appearance can BEST be described as: (111) A. B. C. D. spoken language. technical language. verbal components of communication. nonverbal components of communication. Objective 2: OSU-FST Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Recognize the importance of listening skills in interpersonal communications. ________ 5. Focusing on the speaker while ignoring any other distractions is a description of which listening component? (111) A. B. C. D. ________ 6. Which of the following listening components describes decoding a message and assigning meaning to it? (112) A. B. C. D. ________ 7. Attending Evaluating Remembering Understanding Attending Evaluating Responding Understanding ___ is the BEST description for critically analyzing information to determine how accurate it is. (112) A. B. C. D. Attending Evaluating Responding Understanding Objective 3: Explain the role of oral communications in company officer duties. ________ 8. Assigning tasks and career counseling are actions BEST described as: (113) A. B. C. D. OSU-FST nonverbal reinforcement of ideas. daily oral communication with the crew. critical analysis of information for accuracy. retention of information in short-term memory. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 9. The primary types of formal speeches and presentations for company officers include persuasive, instructional, and: (114) A. B. C. D. ________ 10. disorganized presence formal, pretentious tone positive, noncombative attitude positive but confrontational posture Which of the following provides the MOST accurate description for the role of a public information officer (PIO) in an organization? (116) A. B. C. D. OSU-FST Use redundancy. Complex is better. Use vague transitions. Build on the unfamiliar. When giving a public relations speech, the company officer should maintain a ___ throughout the presentation. (116) A. B. C. D. ________ 13. Offering public reprimands Providing unit-level training Celebrating personal achievements Obtaining information from audience members Which of the following MOST accurately describes a principle to follow when making an informative speech? (116) A. B. C. D. ________ 12. simplistic. supportive. transitional. informative. Which of the following BEST describes what an informative speech is used for? (115) A. B. C. D. ________ 11. The Company Officer I Provides unit-level training Issues unit commands and orders Instructs crews in radio communications Answers media questions on large incidents Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 4: Explain the role of written communications in Company Officer I duties. ________ 14. The appearance and quality of a written document are important for conveying: (117) A. B. C. D. ________ 15. The first step that a company officer should follow in writing any document is to determine: (118) A. B. C. D. ________ 16. provides a motive for postponing training evolutions. helps the writer establish the logical flow of the material. provides a reason for removing smooth sentence transitions. grants the writer permission to create overly long documents. Write in a passive voice. Embrace jargon in the writing. Have someone else proofread the document. Avoid the use of appendices for additional information. Memos and emails are considered to be: (121) A. B. C. D. OSU-FST It It It It Which of the following provides the MOST accurate, generally accepted guideline for developing a text? (120) A. B. C. D. ________ 18. audience, scope, and purpose. verbal and nonverbal components. sender, feedback, and interference. accuracy and clarity of language used. Which of the following MOST accurately describes the purpose for outlining a document? (118) A. B. C. D. ________ 17. credibility. pretention. artificiality. lengthiness. confidential. public record. inappropriate. legally undisclosable. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 19. Which of the following would typically be considered the MOST important reason for an organization to enforce an e-mail policy? (121) A. B. C. D. ________ 20. establish the format. determine the purpose. decide the intended audience. limit the amount of professional jargon. Which of the following types of narrative reports states the problem, provides a variety of solutions, and recommends the best solution based on available criteria? (126) A. B. C. D. OSU-FST non-reader-focused. sent only via courier. reviewed for accuracy. professional but slightly flawed. The first step in preparing a narrative report is to: (126) A. B. C. D. ________ 23. arrogant image weak impression sense of disorganization strong professional image A department’s official letters should be: (123) A. B. C. D. ________ 22. Crew penalization Liability protection Behavior manipulation Personal content intrusion A memo or e-mail with consistent format and concise/accurate content presents a(an) ___ of the writer. (122) A. B. C. D. ________ 21. The Company Officer I Progress Description Recommendation Progress and justification Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 24. The Company Officer I Which of the following is the MOST accurate statement in regards to departmental policies and procedures? (128) A. B. C. D. Manuals must be revised periodically. The documents rarely follow a general format. Computer network servers are not used to maintain manuals. Tracking is not necessary when distributing revisions through email. Objective 5: Describe the importance of incident scene communications. ________ 25. Which type of radio is normally operated at a jurisdiction’s telecommunications center but can be scaled down for incident command posts? (129) A. B. C. D. ________ 26. Which communication method is a radio-operated device that allows a station to transmit dispatch information, patient status updates, and other confidential messages? (131) A. B. C. D. ________ 27. Fax machine Satellite telephone Mobile data terminal Global positioning system Communications ___ is considered MOST vital to implementation of the National Incident Management System (NIMS). (132) A. B. C. D. OSU-FST Base radio Mobile radio Portable radio Repeater system relapse disruption spontaneity interoperability Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 28. The National Incident Management System-Incident Command System (NIMS-ICS) has made the use of ___ mandatory. (133) A. B. C. D. ________ 29. Criticism Capability Consistency Confrontation Which of the following would be considered optimal in radio communications? (135) A. B. C. D. OSU-FST ten-codes mnemonic devices nonverbal communication clear text radio communications ___ is considered one of the five Cs of radio communication. (134) A. B. C. D. ________ 30. The Company Officer I Interference due to structural members Transmission of nonessential information Rambling radio operators during transmission A line-of-sight between transmitter and receiver Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition OSU-FST Fire Officer Homework Assignment The Company Officer I Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 6 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Explain the customer service concept in relation to the fire service. ________ 1. Which of the following BEST describes the bottom line of customer service in emergency service organizations? (144) A. B. C. D. ________ 2. A public that is dissatisfied with a fire and emergency service organization’s customer service is MOST likely to demand changes in: (144) A. B. C. D. ________ 3. 4. OSU-FST 5. Supervisors only Beneficiaries of services All responders and staff Non-officer firefighters only The wants of internal customers are MOST likely to include: (145) A. B. C. D. ________ leadership. local building codes. the certification process. the amount of downtime. Which of the following BEST describes who the internal customers of a fire and emergency service organization are? (145) A. B. C. D. ________ Profit or loss of business Recognition from local governing body Highest rating from U.S. Fire administration Customer satisfaction and value to community position security. swift response times. decreases in benefits. protection of property. Which of the following is MOST likely to help satisfy the intangible needs of internal customers? (145) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 6. 7. 8. 9. Information Information Information Information production solicitation interpretation dissemination The process of monitoring the outcome of any changes made to customer service policy is called: (147) A. OSU-FST Creates opportunity to find new customers Involves customers in a decision-making process Provides an opportunity to get an honest opinion Gets better information after an emergency response What action comes after gathering customer service information? (147) A. B. C. D. ________ 11. feedback. news reports. local ordinances. business textbooks. Which of the following is the BEST reason for having a meeting for information-gathering purposes? (146) A. B. C. D. ________ 10. Active Passive Internal External An active approach to customer service information gathering is based on listening to: (146) A. B. C. D. ________ Fair compensation Safe working environments Comfortable living quarters in the station Access to competent emergency medical care Which method of customer service information gathering requires little effort or money? (146) A. B. C. D. ________ Company officers Friends and family A civil service process Labor/management agreements Which of the following is MOST likely to be a basic need of external customers? (146) A. B. C. D. ________ The Company Officer I informal monitoring. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition B. C. D. The Company Officer I information gathering. information interpretation. service-delivery monitoring. Objective 2: Describe the function of policies and procedures in administrative duties. ________ 12. Which of the following is the BEST description of policies and procedures found in fire and emergency services organizations? (147) A. B. C. D. ________ 13. An organization’s policies and procedures is MOST likely to also be known as: (147) A. B. C. D. ________ 14. an honor code. mission objectives. fire codes and regulations. standard operating procedures. Which of the following BEST describes the process of making changes to policies and procedures? (148) A. B. C. D. OSU-FST A list of best practices for company-level training An organization’s mission statement and objectives An organization’s expectations based on models and plans An agreement between jurisdictions on fire service coverage Policies and procedures cannot be altered. Changes must be drafted by a local governing authority. A company officer is authorized alter policies when needed. Organizations should have a process for evaluating the need for changes. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. Which of the following BEST describes the purpose of a fire and emergency service organization’s policies? (148) A. B. C. D. ________ 16. are enforced only through federal agencies. determine all content and working of policies. can only provide suggestions to the organizations. can be imposed by local, state, or federal governments. Must follow but not enforce them Responsible only for implementing May have input in developing them Must provide final approval for all changes Which of the following is MOST likely to be an indication that revisions should be made to policies and procedures? (150) A. B. C. D. OSU-FST They They They They What BEST describes a company officer’s responsibility regarding a fire and emergency service organization’s procedures? (149) A. B. C. D. ________ 19. Determines if policies are enforceable Demonstrates due diligence to administrators Disciplines subordinates for not following policy Focuses only on external customer needs and demands What BEST describes the influence of government laws and ordinances on a fire and emergency service organization’s policies? (149) A. B. C. D. ________ 18. Provide a step-by-step outline for recurring problems Provide formal written guidelines needed for operation Demonstrate an organization’s broad mission objectives to the community Generate a plan to implement SOPs at the top level of management Which of the following BEST describes the goal of policy analysis in fire and emergency service organizations? (148) A. B. C. D. ________ 17. The Company Officer I Decrease in infractions New technology being used Company officer’s promotion Lack of external customers’ feedback Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 20. What responsibilities do company officers have in the revision and monitoring process of policies and procedures? (150) A. B. C. D. ________ 21. Drafting revisions for approval by the fire chief Ignoring older or outdated policies and procedures Communicating problems or concerns to supervisors Keeping complaints or concerns from superior officers What is MOST likely to be the benefit of using orders and directives? (150) A. B. C. D. ________ 22. The Company Officer I Help determine need for revising policies Can guide organizational decision-making Provide written documentation of procedure Result in less need for supervision in the future Which of the following BEST describes an officer’s orders at an emergency incident? (150) A. B. C. D. Regulated Customary Distracting Mandatory Objective 3: Identify the budget process. ________ 23. The budget of fire and emergency service organizations generally refers to the narrow financial budget listing of: (151) A. B. C. D. ________ 24. Which of the following BEST describes what the company officer may be responsible for preparing in the budget process? (151) A. B. C. D. OSU-FST salaries and benefits only. expected revenue sources only. salaries, benefits, and proposed expenditures. proposed expenditures and expected revenue sources. Requests for proposals and bid specifications Budget requests to obtain operation materials An annual rundown of the department’s revenue Formal budget presentations before the local governing board Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 25. The two types of budgets used by public organizations include operating and: (151) A. B. C. D. ________ 26. Planning Evaluation Preparation Implementation Which step in the budget process is MOST likely to help prevent a budget crisis in the event of fiscal changes? (153) A. B. C. D. OSU-FST Planning Feedback Evaluation Preparation Which step of the budget process is BEST described as identifying an approved course of action for funds? (153) A. B. C. D. ________ 30. On a bi-monthly basis Throughout the fiscal year Start of each financial quarter Before beginning of the new year What is the second step in the budget process of fire and emergency service organizations? (152) A. B. C. D. ________ 29. Utility Capital Operating Procedural When do the planning steps of the budget process occur? (152) A. B. C. D. ________ 28. utility. capital. procedural. discretionary. Which type of budget includes personnel salaries and benefits? (152) A. B. C. D. ________ 27. The Company Officer I Revising Planning Monitoring Implementing Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 4: Define the role of records management in administrative duties. ________ 31. Records management is the _____ control of an organization’s records to ensure quick access to information. (154) A. B. C. D. ________ 32. Which of the following BEST describes what company officers are responsible for in records management? (154) A. B. C. D. ________ 33. fixed-assets. budget requests. equipment upkeep. expected budget revenue. Changes in inventory records must be noted, reported, and in some cases: (155) A. B. C. D. OSU-FST Budget Inventory Operating Discretionary Inventory records are BEST described as records of: (155) A. B. C. D. ________ 35. Generating raw data Archiving old files off-site Organizing file structures Overseeing its implementation Which type of record is MOST likely to include budget requests that have not been funded? (154) A. B. C. D. ________ 34. limited shifting systematic government adapted. justified. debated. delegated. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 36. Which type of record is MOST likely to be used to justify the replacement of outdated equipment? (155) A. B. C. D. ________ 37. medical insurance attendance disciplinary Which type of record is MOST likely to be important for receiving accreditation from outside associations? (157) A. B. C. D. OSU-FST budgetary requests. nonemergency responses. member’s medical history. preventative maintenance. All personnel records must be kept confidential, except for _____ records. (157) A. B. C. D. ________ 41. usefulness. life expectancy. frequency of use. general appearance. Activity records (incident reports) are MOST likely to include information about: (156) A. B. C. D. ________ 40. Personnel Corrective Disciplinary Preventative The decision to repair or replace equipment is based on its maintenance record, as well as its: (156) A. B. C. D. ________ 39. Activity Inventory Personnel Maintenance Which type of maintenance record is MOST likely to address damage to equipment from operator error? (156) A. B. C. D. ________ 38. The Company Officer I Training Inventory Attendance Maintenance Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 42. Which type of record is MOST likely to help steer subordinates towards success? (157) A. B. C. D. ________ 43. the date of hire. an exposure event. the end of employment. the death of the firefighter. Medical records kept by fire and emergency service organizations are MOST likely to include: (158) A. B. C. D. OSU-FST Training Disciplinary Attendance Maintenance All medical records are kept 30 years after: (158) A. B. C. D. ________ 47. ice. heat. flame. smoke. Which type of record is MOST likely to be used to support haz mat exposure records? (158) A. B. C. D. ________ 46. Inventory Attendance Maintenance Haz mat exposure Haz mat or biological/medical exposure records are a part of medical records that include exposures to: (158) A. B. C. D. ________ 45. Budget Activity Attendance Performance Which type of record is MOST likely to be used to provide data for payroll and benefit distribution? (157) A. B. C. D. ________ 44. The Company Officer I birth certificates. changes in insurance coverage. pre-employment medical exams. medical records of family members. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 48. The company officer’s role in using computer-based electronic data storage/retrieval systems is BEST described as understanding the laws regarding: (158) A. B. C. D. ________ 49. using personal mobile devices. discussing medical records with doctors. using organizational equipment or devices. discussing training records with supervisors. Public access to an organization’s records is MOST likely to include any organizational records other than: (160) A. B. C. D. OSU-FST two different an organization’s a worldwide network of all fire service organizations’ A fire and emergency service organization’s personnel should not have any expectations of privacy when: (160) A. B. C. D. ________ 51. licensing agreements. formatting of documents. the proper use of the system. securing funds for their purchase. The term intranet is MOST likely to be used to describe how _____ computers are linked. (159) A. B. C. D. ________ 50. The Company Officer I personnel files. incident reports. attendance records. operating expenses. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 7 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Explain organizational risk management. ________ 1. The process of identifying exposure to hazards and selecting, implementing, and monitoring results of appropriate techniques to handle exposures is known as: (170) A. B. C. D. ________ 2. 3. 4. OSU-FST 5. monitoring risk management plan revisions. identifying control measures for each significant risk. labeling risks at emergency and nonemergency incidents. evaluating risks on their probability for negative consequences. Maximizing health and safety in the fire and emergency services is directly related to policies and procedures that are: (171) A. B. C. D. ________ prioritizing outside and mutual aid agreements. implementing a 360-degree feedback evaluation. describing budgetary requests for the previous fiscal year. ranking of identified risks based on degree of severity and frequency. Risk control techniques are BEST described as: (171) A. B. C. D. ________ techniques. procedures. management. development. The organizational risk management plan includes: (171) A. B. C. D. ________ risk risk risk risk designed to reduce risk. written within the past five years. composed by law enforcement officials. created to increase an officer’s span of control. What is the first step of an operational risk management process and includes considering communications plans, weather factors, and previous incident behavior? (171) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 6. 7. 8. Determination of appropriate tactics Evaluation of changes in personnel assignments Communications plan and previous incident behavior Hazard identification, severity of hazard, and future impact The decision point step in the example of the risk management process determines if appropriate resources are available, if assignments have been made and understood, and if: (171) A. B. C. D. ________ Decision point Hazard assessment Situational awareness Appropriate resources availability Which of the following is included in the example of a risk management process step called hazard assessment? (171) A. B. C. D. ________ The Company Officer I tactics are appropriate. risk management plan is working. weather factors may impact response. severity of hazard could have future impact. The evaluation step in the example of the risk management process includes: (171) A. B. C. D. containing, isolating, and eliminating hazards. establishing initial assignments for personnel. considering information from community input. determining if personnel are able to complete assignments. Objective 2: Describe emergency services casualties. ________ 9. Knowing the statistics and the causes of casualties is MOST likely to help a company officer: (171) A. B. C. D. ________ 10. When do the majority of injuries to emergency service personnel occur? (172) A. OSU-FST order the likelihood of a casualty occurring. disseminate information regarding casualties to the public. complete skill evaluations for a possible promotion within the department. provide company-level safety training to reduce or possibly eliminate risks. While en route to emergency scenes Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition B. C. D. ________ 11. U.S. Department of Labor Workplace Health Commission Bureau of Labor Statistics (BLS) Environmental Protection Agency (EPA) Which of the following organizations is a good source for current information about personnel injuries and fatalities within Canada? (172) A. B. C. D. OSU-FST Report the action to law enforcement at the scene. Take action when personnel are performing unsafe act. Notify public information officers of any actions witnessed. Inform the fire chief of the crew member responsible for the act. Which of the following organizations is a good source for current information about personnel injuries and fatalities within the United States? (172) A. B. C. D. ________ 14. reduce injuries or fatalities. file a complaint with authorities. report information to local media. ensure employees are reprimanded. Which of the following is a responsibility of a company officer after recognizing an unsafe act at an emergency scene? (172) A. B. C. D. ________ 13. After evacuation signals have been given During training evolutions for wildland fires During fire attack and search and rescue activities Responders at an emergency scene must be able to recognize unsafe acts and unsafe conditions in order to: (172) A. B. C. D. ________ 12. The Company Officer I Canadian Ministry of Labor Canadian Centre for Firefighter Statistics Canadian Centre for Occupational Health and Safety (CCOHS) National Institute for Occupational Safety and Health (NIOSH) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. Examples of nonemergency workplace casualties include fatalities or injuries sustained during administrative duties, training, and: (173) A. B. C. D. ________ 16. fire attack. water rescue. maintenance. vehicle extrication. Which of the following is a fire and emergency services health and safety initiative? (173) A. B. C. D. ________ 17. The Company Officer I Fire Prevention Canada National Fire Academy (NFA) United States Fire Administration (USFA) Fire/EMS Safety, Health, and Survival Week Which of the following is BEST known as a voluntary, confidential, non-punitive way to report incidents that could have led to injury or death of personnel? (173) A. B. C. D. National Incident Management System National Institute of Standards and Technology National Firefighter Near-Miss Reporting System International Fire Service Accreditation Congress Objective 3: Identify basic workplace safety policies and procedures. ________ 18. Which of the following items or actions relating to firefighter safety and health BEST describes a responsibility of a company officer? (175) A. B. C. D. ________ 19. Which of the following is the NFPA® Standard on Fire Department Occupational Health and Safety Program? (175) A. B. C. D. OSU-FST Disinfecting and cleaning PPE of unit personnel Knowledge of all applicable state/provincial and federal laws Charting weekly physical fitness information for unit personnel Knowledge of all applicable local, state/provincial and federal laws NFPA® NFPA® NFPA® NFPA® 1500 1521 1582 1584 Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 20. In which NFPA® standard would a company officer find information about an emergency services incident management system? (175) A. B. C. D. ________ 21. NFPA® NFPA® NFPA® NFPA® 1561 1581 1584 1852 Which of the following safety policy and procedures is addressed in NFPA® 1852? (175) A. B. C. D. ________ 22. The Company Officer I Automotive fire apparatus repair Professional qualifications for Fire Marshal Selection, care, and maintenance of SCBA Wildland firefighter professional qualifications One component of an organization’s health and safety program should be: (175) A. B. C. D. an accident, injury, and illness prevention program. an annual family membership to a local gymnasium. a list of attendance incentives provided by the department. a thorough explanation of all health insurance benefit plans. Objective 4: Describe basic workplace safety. ________ 23. How often should a company officer address safety issues with their personnel? (176) A. B. C. D. ________ 24. Who is responsible for reporting the need for maintenance or replacement of equipment? (176) A. B. C. D. OSU-FST Bi-weekly Each shift Every hour Once a month Manufacturer Company officer State Fire Marshal Administrative assistant Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 25. Which of the following emergency responder workplaces can be directly controlled by the organization and made as safe as possible? (176) A. B. C. D. ________ 26. internally controlled. externally controlled. within control of personnel. avoidable with proper training. Which of the following BEST describes when a company officer should address an unsafe act witnessed during on scene operations? (179) A. B. C. D. OSU-FST internal external irrelevant peripheral Unsafe conditions at an emergency incident are: (179) A. B. C. D. ________ 29. an unsafe act. a safe condition. a preventative act. an unsafe condition. Unsafe acts at an emergency scene are _____ factors that a company officer or a member of the crew may perform that may contribute to injuries or fatalities. (179) A. B. C. D. ________ 28. Roadway conditions Outside aid agencies Emergency incidents An organization’s facilities When responding to a scene, inclement weather is an example of: (178) A. B. C. D. ________ 27. The Company Officer I Immediately The next day A few days later After response is over Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 30. Which of the following is an example of an unsafe act at an emergency scene? (179) A. B. C. D. ________ 31. D. Weekly Annually Every two years Every five years Which of the following is an example of an unsafe act that may occur at an organization’s facilities? (180) A. B. C. D. OSU-FST Limiting use of power tools Proper maintenance of facilities Restricting age of community visitors Proper use of emergency scene lighting How often should facility inspections for basic workplace safety occur? (179-180) A. B. C. D. ________ 34. Immediately report unsafe condition to local and state media. Reprimand personnel once scene security has been established. Note unsafe condition exhibited by personnel and proceed with SOPs. Recognize condition and act appropriately to maintain scene safety. Which of the following is one of the best methods for providing a safe workplace facility? (179) A. B. C. D. ________ 33. Rapidly moving fires Zero visibility on roadway Unsafe structural conditions Lack of situational awareness What is the responsibility of the company officer regarding the report or witness of an unsafe condition at an emergency scene? (179) A. B. C. ________ 32. The Company Officer I Wet or oily floors Poorly lit stairwells Poor maintenance issues Improper use of hand tools Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 35. The Company Officer I Slippery or icy sidewalks at a fire station would be an example of: (180) A. B. C. D. a safe act. an unsafe act. a safe condition. an unsafe condition. Objective 5: Identify elements of a health, wellness, and safety program. ________ 36. Which of the following is the most common cause of firefighter fatalities? (180) A. B. C. D. ________ 37. The purpose of a wellness program in the fire and emergency services is to lower firefighters’ risk of: (180) A. B. C. D. ________ 38. rehabilitation facilities. safety related inspections. community risk assessments. health and wellness programs. Safety related inspections for equipment may include: (181) A. B. C. D. OSU-FST accidents involving apparatus. injury due to structural collapse. exposure to hazardous materials. cardiac arrest and other health problems. Ensuring the integrity of equipment, vehicles, facilities, and personnel qualifications is the goal of: (181) A. B. C. D. ________ 39. Burns Asphyxiation Cardiac arrest Vehicle accidents hand tools. aerial tests. trip hazards. vehicle maintenance. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 40. Safety related inspections for vehicles may include: (182) A. B. C. D. ________ 41. 1500. 1521. 1571. 1581. Counseling and coaching sessions Public safety education objectives Wellness goals for strength training Education and training requirements Which of the following is a condition that can negatively impact the health and safety of responders? (183) A. B. C. D. OSU-FST NFPA® NFPA® NFPA® NFPA® Which of the following is a component that should be included in a written infection control plan? (183) A. B. C. D. ________ 45. installed systems and equipment. scene safety traffic deterrent devices. vehicle or apparatus operation certifications. up-to-date and fit-for-service fire extinguishers. The NFPA® Standard on Fire Department Infection Control Program is: (183) A. B. C. D. ________ 44. Vehicles Facilities Equipment Risk management Personnel qualifications safety related inspections may include: (182) A. B. C. D. ________ 43. traffic deterrent devices. low-angle rope rescue gear. compliance with electric codes. apparatus operation certifications. Proper lighting and compliance with local electrical codes at the fire station are examples of which type of safety related inspection? (182) A. B. C. D. ________ 42. The Company Officer I Physical stresses of firefighting Adequate rest and rehabilitation Sufficient rehydration on the scene Proper lighting at an incident scene Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 46. Which of the following may be a result of not providing adequate rehabilitation for crew members at an incident? (183) A. B. C. D. ________ 47. D. recommendations for future legal actions. notarized affidavits from participants and witnesses. conclusions from previous accident investigation reports. a narrative description, including participant interviews and eyewitness reports. Which of the following BEST describes when exposure investigations may occur? (185) A. B. C. D. OSU-FST infection control programs for local fire departments. occupational health and safety programs for fire departments. selection, care, and maintenance of open-circuit self-contained breathing apparatus. the rehabilitation process for members during emergency operations and training exercises. An accident investigation should be concluded with: (184) A. B. C. D. ________ 49. Inadequate protection from PPE Exposure to hazardous materials Increased risk of illness or injury Deteriorating environmental factors NFPA® 1584 provides information on: (183-184) A. B. C. ________ 48. The Company Officer I During annual facility inspections At any point when symptoms appear Before pre-employment screening tests After an Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 8 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Identify considerations for determining training needs. ________ 1. Which of the following is MOST likely to be a consideration for training needs determination? (195) A. B. C. D. ________ 2. Preincident analysis reports Postincident analysis reports Continuance in operational procedures Performance during nonemergency operations Recertification requirements are MOST likely to be a consideration when determining: (194) A. B. C. D. a delivery method for instruction. training needs for the organization. if additional staff personnel are needed. procedures for sharing information with the public. Objective 2: Describe the four-step method of instruction. ________ 3. What is the first step in the four-step method of instruction? (195) A. B. C. D. OSU-FST Evaluation Application Preparation Presentation Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 4. Which step in the four-step method of instruction provides opportunities for learning activities such as exercises, discussions, and practical training evolutions? (195) A. B. C. D. ________ 5. The Company Officer I Evaluation Application Preparation Presentation Determining whether or not students have achieved learning objectives or course outcomes is the purpose of the _____ step in the four-step method of instruction. (195) A. B. C. D. evaluation application preparation presentation Objective 3: Recognize uses of lesson plans in company-level training. ________ 6. An instructor must be familiar with the components of a lesson plan and must: (196) A. B. C. D. ________ 7. Never begin a training session without a lesson plan that describes: (196) A. B. C. D. ________ 8. what is being taught and how it will be taught. contact information for any sources to be quoted. current teaching methods and the research behind them. how the learning will apply to each stage of the student’s career. Which of the following situations may make it necessary to adapt a lesson plan? (196) A. B. C. D. OSU-FST avoid adapting the lesson plan for any reason. use it to teach only if it has been written by the instructor. clarify any points not understood with the appropriate authority. explain the need for including instructional supplies in the budget. Students are responding well to the presentation method. The instructor has adequate time to cover all subject matter. The lesson plan does not accurately represent current policy. Environmental conditions are not interfering with presentation. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 4: Describe methods of company-level training. ________ 9. Which method of company-level training is described as an act of showing how to do something or how something operates? (198) A. B. C. D. ________ 10. Practical training evolutions reinforce skills learned during formal training and: (200) A. B. C. D. ________ 11. avoid realistic learning experiences. be conducted within one mile of a fire station. simulate emergency conditions in which the unit may operate. simulate nonemergency conditions in which the unit may operate. Which of the following is an example of a simple training evolution? (201) A. B. C. D. OSU-FST large numbers of units. small numbers of units. all municipal authorities. only specialized personnel. Locations for training evolutions should reflect actual locations and should: (200) A. B. C. D. ________ 13. regulate requirements for promotion. justify needs of administrative facilities. help company personnel work together. emphasize the importance of individuals. Company officers can and should develop multicompany evolutions that involve: (200) A. B. C. D. ________ 12. Lecture PowerPoint® Demonstrations Review questions Containing hazardous solids Extinguishing structure fires Performing high-angle rope rescue Taking and recording patient’s vital signs Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 14. Which of the following BEST describes the type of training evolution for lifting and setting ground ladders? (200) A. B. C. D. ________ 15. only during simple training evolutions. only during haz mat training evolutions. during all training evolutions and exercises. for neither simple nor complex training evolutions. The parking lot/driveway of a fire station is an ideal space for training with: (202) A. B. C. D. OSU-FST Recording patients’ vital signs Driving and parking fire apparatus Performing urban search and rescue Deploying and advancing attack hoselines National Incident Management System - Incident Command System (NIMS-ICS) should be established and followed: (202) A. B. C. D. ________ 18. Immediately When finished Within the day Within the week Which of the following BEST describes an example of a complex training evolution? (202) A. B. C. D. ________ 17. Simple Complex Specialized Intermediate Which of the following BEST describes when company officers should correct safety infractions observed during practical training evolutions that address new skills? (201) A. B. C. D. ________ 16. The Company Officer I forcible entry. ground ladders. high-angle rescue. building construction. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 19. Which of the following locations would be the BEST potential training site for vehicle extrication operations? (203) A. B. C. D. ________ 20. Larger evolutions require more supervisors. Smaller evolutions require more supervisors. Evolutions must be supervised by chief level or higher. A one-to-one instructor to student ratio is recommended. Which of the following MOST accurately describes a planning factor for resources/logistics at a practical training evolution? (204) A. B. C. D. OSU-FST documented by students. approved by the fire chief. met by the end of evolutions. assessed through skill sheets. Which of the following MOST accurately describes a planning factor for supervision at practical training evolutions? (204) A. B. C. D. ________ 23. vehicle extrication. standpipe operations. driver/operator training. ventilation and forcible entry. Learning objectives for practical training evolutions must be defined through the creation of a lesson plan and must be: (204) A. B. C. D. ________ 22. Industrial site Parking garages Vehicle salvage yard Structures under demolition Abandoned/condemned structures are MOST likely to be used as potential training sites for: (203) A. B. C. D. ________ 21. The Company Officer I Adequate time must be given to invite community members. A cost/benefit analysis must be completed and brought to site. Water supply quantities must be calculated based on NFPA® 1142. The plan must provide all resources needed to begin but not complete the evolution. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 24. Which of the following is an example of legal requirements that may place limitations on practical training evolutions? (204) A. B. C. D. ________ 25. evolutions exposures guidelines instructors Practical training evolutions should be designed so that a _____ outcome is possible. (206) A. B. C. D. OSU-FST live-fire rope rescue forcible entry driver/operator Lesson plans should include opportunities for students to evaluate the _____ and their own performances. (205) A. B. C. D. ________ 27. Building and fire codes Old learning objectives Customer service surveys Environmental conditions Exposure protection must be present during all _____ evolutions. (205) A. B. C. D. ________ 26. The Company Officer I positive negative complex questionable Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 9 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Describe community relations. ________ 1. To establish a positive relationship with the community, the company officer must first know: (212) A. B. C. D. ________ 2. Company officers must be able to use the appropriate method for dealing with customer concerns and complaints: (212) A. B. C. D. ________ 3. 4. OSU-FST 5. maintain secrecy. ask citizens to leave. enhance public image. properly serve their needs. Public safety education programs that consider diversity and different cultural beliefs are more likely to: (213) A. B. C. D. ________ for the goodwill of the organization. to create challenges between providers and customers. to confirm the best way to learn is solely through experience. in order to meet a set, minimum number of hours devoted to customer service. Demographics are used in public service to determine specific groups within the service area in order to: (213) A. B. C. D. ________ who the internal customers are. who the external customers are. the credibility of the public information officer. how to speak a second language such as Spanish. be effective. lose credibility. distract from their mission. create funding opportunities. Which of the following is a major source for demographic data in Canada? (213) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 6. 7. 8. 9. As As As As assets liabilities challenges obligations Us-them mentality Short-cut mentality Exploitive mentality Bottom-line mentality Which of the following is determined by how company officers resolve citizen concerns, complaints, and inquiries? (214) A. B. C. D. OSU-FST population’s exact composition. information privately published in almanacs. sources for demographic data on the national level. appropriate method for dealing with customer concerns. A lack of understanding of community diversity can create which of the following challenges? (214) A. B. C. D. ________ the the the the How should fire and emergency services personnel view the diversity of language, cultural customs, and cultural values within their community? (214) A. B. C. D. ________ U.S. Census Bureau Canadian Census Bureau U.S. Department of Labor Canadian Ministry of Labour It is necessary to research the community that the emergency response organization serves in order to determine: (213) A. B. C. D. ________ The Company Officer I Public image Diversity of constituents Public education programs Emergency response protocol Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 10. Which of the following is one of the first skills company officers need when dealing with irate citizens? (215) A. B. C. D. ________ 11. any personal resources community expectations every legal and ethical means the jurisdiction’s legal department Company officers receiving a complaint regarding _____ must know and follow the organization’s policy to the letter. (216) A. B. C. D. OSU-FST Public inquiries Unity of command Public relation events Complaint resolutions The company officer’s duty is to use _____ to satisfy a citizen’s concern. (216) A. B. C. D. ________ 14. The company officer All members of the organization The jurisdiction’s legal department Supervisors or administrative level personnel Which of the following may require a company officer to speak on a citizen’s behalf to whomever is empowered to deal with the issue at hand? (215) A. B. C. D. ________ 13. Articulation Public speaking Effective listening Legal interpretation Whose responsibility is it to resolve all concerns, complaints, and inquires including those involving personnel acts or omissions? (215) A. B. C. D. ________ 12. The Company Officer I resolutions public inquiries community interactivities employee acts or omissions Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. When handling public inquires, company officers must develop the ability to hear what citizens mean as well as: (216) A. B. C. D. ________ 16. The Company Officer I what they ask. any ulterior motives they may have. understand where they live and work. be aware as to why they live in the jurisdiction. Which of the following is the role of company officers in a public relations program? (217) A. B. C. D. Enforce community ethics Maintain a positive public image Implement health and safety program Revise the risk management program Objective 2: Explain the process of company-level fire inspections. ________ 17. Which of the following is one of the two-fold purposes of fire and life safety inspections? (217) A. B. C. D. ________ 18. According to NFPA® 1021, Level I Fire Officers must _____ in order to perform fire and life safety inspections. (218) A. B. C. D. OSU-FST Forwarding complaints to administration Building public relations with the community Listening to citizens’ concerns, inquires, and complaints Ensuring that fire and life safety code requirements are adhered to within public facilities know how to effectively use advanced technology determine how long the owner has occupied the structure know how to inspect and test private fire protection and signaling systems adhere to current professional public relations campaigns for enhancing their department’s public image Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 19. Under common law and most statutory law, the existence of an emergency: (218) A. B. C. D. ________ 20. OSU-FST the NFPA® directly the owners/occupants their fire prevention division the governing body of the jurisdiction Model building codes provide municipalities and jurisdictions with the ability to: (219) A. B. C. D. ________ 24. local ordinances. executive actions. risk management plans. safety hazards legislation. When company officers have questions regarding potential code infractions, they should refer to _____ when inspecting buildings and facilities. (219) A. B. C. D. ________ 23. fire chief fire marshal company officer haz mat technician Local jurisdictions often adopt national model building and fire codes and standards through: (219) A. B. C. D. ________ 22. requires obtaining a warrant to enter private property. constitutes implied permission to enter private property. necessitates contact with state or national guard systems for assistance. grants permission to fire and life safety emergency personnel to enact search and seizure. Local jurisdictions often adopt one or more ordinances delegating authority to the _____ for protecting the public from fires and other life safety hazards. (219) A. B. C. D. ________ 21. The Company Officer I enforce annual inspections. ensure life safety of building occupants. take a reactive approach to fire prevention. implement a better understanding of diversity. The two major organizations that develop model building codes including structural, electrical, plumbing, and safety requirements are the: (219) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 25. Type Type Type Type I II III IV Which of the following is a term commonly used to refer to Type III construction? (221) A. B. C. D. OSU-FST Ordinary Fire-resistive Heavy timber Limited combustible Which of the following construction NFPA® 220 construction types is referred to as noncombustible or noncombustible/limited combustible? (221) A. B. C. D. ________ 27. National Fire Protection Association® and International Code Council. American Insurance Company and National Board of Fire Examiners. Environmental Protection Agency and Housing and Urban Development. National Association of Home Builders® and National Institute of Standards and Technology. Which of the following best describes Type I construction in the NFPA® 220 and the International Building Code® classifications? (221) A. B. C. D. ________ 26. The Company Officer I Special Timber Partial Ordinary Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 28. Dimensions that qualify as heavy timber in NFPA® 220 construction classifications vary but are usually at least _____ in their smallest dimension. (221) A. B. C. D. ________ 29. D. Building economics and earthquake performance Insurance ratings and occupancy use determination Materials and fire performance of the building elements of the structure Legal and regulatory services to owners/occupants and their insurers the history of the particular location. the demographics of the inspection area. all former owners/occupants of the structure being inspected. hazardous conditions that might cause fire or contribute to spread. Which of the following actions should a company officer follow if a violation of a fire and life safety inspection has not been corrected or a halfhearted attempt was made and the hazard still exists? (226) A. B. C. D. OSU-FST larger dimensions of the structural members. smaller dimensions of the structural members. use of approved noncombustible building materials. type of wood that is allowed to be classified as Type V. As part of their responsibilities while conducting fire and life safety inspections, company officers must identify: (224) A. B. C. D. ________ 32. the the the the Which of the following factors are defined by the International Building Code® classifications? (223) A. B. C. ________ 31. 4 inches (100 mm) 6 inches (150 mm) 8 inches (200 mm) 10 inches (250 mm) NFPA® 220 Type V construction differs from Type IV mainly in: (223) A. B. C. D. ________ 30. The Company Officer I Schedule an appointment for the next annual inspection. Call law enforcement officials to issue necessary citations. Thank the occupant and complete the necessary paperwork. Follow the organization’s guidelines regarding how to gain code compliance. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 33. When preparing for a fire and life safety inspection, company officers must know the purpose of the inspection, which is: (226) A. B. C. D. ________ 34. Clean, pressed uniforms Well-groomed appearance Coveralls and protective clothing Badges and official identification A fire and life safety inspection begins: (228) A. B. C. D. OSU-FST Building and fire codes adopted at the state level Building and fire codes adopted by the jurisdiction Records of previous inspections on similar occupancies History of compliance or noncompliance in similar occupancies Which of the following are mandatory for all personnel conducting a fire and life safety inspection? (228) A. B. C. D. ________ 37. a lack of insurance coverage. level of commitment to fire and life safety. the need for additional officers to conduct inspections. consultation of the requirements for the type of occupancy. Which of the following would be the BEST source to consult in order to become familiar with the inspection requirements for the particular occupancy class or type? (227) A. B. C. D. ________ 36. demonstrating a commitment to fire and life safety. leaving the occupancy safer than before the inspection. revealing information on the history of compliance or noncompliance. label points of the occupants’ egress from the structure in an emergency. Information about previous fire and life safety inspections may reveal noncompliance patterns of the ownership that may indicate: (227) A. B. C. D. ________ 35. The Company Officer I as the unit leaves the department. when the company officer greets the owner. as the unit approaches the building or facility. when the owner/occupant unlocks the front door. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 38. The primary concern when a conducting a company-level fire and life safety inspection is: (230) A. B. C. D. ________ 39. D. children under the age of five. waste management personnel. fire and emergency services personnel. a person with a severe mobility impairment. During a fire and life safety inspection, the inspector should look for any _____, permanent or moveable, that will reduce the width of the original exit passageway. (231) A. OSU-FST Markings Housekeeping Means of egress Number of fire extinguishers According to NFPA 101 Life Safety Code®, all means of egress must be usable by: (231) A. B. C. D. ________ 43. start from the lowest level and work their way to the roof. ensure floor plans match previous inspection documentations. start from the roof and work their way back down to the lowest level. ensure each and every compartment within the structure is inspected. Which of the following is the most important life safety item to be inspected during a fire and life safety inspection? (231) A. B. C. D. ________ 42. don special clothing contact the owner/occupant request reasonable accommodation set a pattern for inspection requirements The MOST important consideration inspectors must remember when deciding how to begin fire and life safety inspections is to: (231) A. B. C. ________ 41. Life safety Property conservation Data compilation for reports Security of the tools and equipment During a fire and life safety inspection, company personnel must _____ to avoid contaminating clean rooms or other environmentally controlled areas. (230) A. B. C. D. ________ 40. The Company Officer I marking Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition B. C. D. ________ 44. Roof storage Exterior storage Low-stack storage High-stack storage The majority of model code families relating to buildings and fire safety in North America are based on use of the building or structure and: (233) A. B. C. D. OSU-FST Storage Processes Housekeeping Waste management Which of the following storage types would MOST likely require inrack automatic sprinkler systems? (233) A. B. C. D. ________ 47. without a key or any special knowledge. during a fire and life safety annual inspection. in occupancies where 50 or more persons gather. next to a public street or alley open to the outside air. Which of the following factors is MOST likely to be an indication of how owners/occupants feel about a safe work environment? (232) A. B. C. D. ________ 46. door swing obstruction lighting system Exit doors must be capable of being opened from the inside with a single motion: (232) A. B. C. D. ________ 45. The Company Officer I occupancy type. construction materials age and condition of the structure. built-in fire detection and suppression systems. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 48. The three contents-hazard classifications of occupancies by NFPA 5000® and NFPA® 1 are: (234) A. B. C. D. ________ 49. supplier and storage. workplace and hazard. supplier and workplace. workplace and container. Which of the following BEST describes the U.S. and Canadian Safety Color Codes? (240) A. B. C. D. OSU-FST employees how to recognize those hazards. responders how to recognize those hazards. employees which specific identification system to use. responders in identifying and understanding the hazard. The two most common types of Canadian Workplace Hazardous Materials Information System (WHMIS) labels are: (240) A. B. C. D. ________ 52. marking systems emergency plans hazardous materials portable fire extinguishers The OSHA Hazard Communication Standard (HCS) (Subpart Z, Toxic and Hazardous Substances, 29 CFR 1910.1200) requires employers to identify hazards in the workplace, as well as train: (239) A. B. C. D. ________ 51. low, medium, and high. low, ordinary, and high. slow, moderate, and fast. slow, moderate, and extreme. The NFPA® 704 standard includes the widely recognized method for indicating the presence of _____ at commercial, manufacturing, institutional, or other fixed-storage facilities. (234) A. B. C. D. ________ 50. The Company Officer I Provides clear markings for means of ingress and egress Denotes the level of risk associated with a facility’s interior finishes Used to determine the exact nature of hazardous material found in an occupancy Can provide clues to the nature of hazardous materials in buildings and facilities Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 53. Which of the following should occur when conducting a closing interview after the inspection has found violations that are immediate threats to life safety? (241) A. B. C. D. ________ 54. Close the facility until all corrections are made. Research applicable occupancy code requirements. Review, discuss, and correct violations before leaving. Ask how owners/employees can work in a safe working environment. Which of following is created through documentation for every occupancy that the organization inspects? (242) A. B. C. D. ________ 55. The Company Officer I Field sketches Inspection history Code requirements Liability limitations Which of the following BEST describes why exit drills are conducted? (242) A. B. C. D. It alerts passersby to a fire so they will report it. It familiarizes occupants with exit procedures and routes. It alerts occupants to a fire so they will leave the building. It transmits signals to fire and emergency services organizations at other locations. Objective 3: Identify inspection and testing procedures for fire protection systems. ________ 56. Regardless of the type of system or means of activation, all fire detection/signaling systems must: (243) A. B. C. D. ________ 57. Which of the following are used only in communities with municipal alarm box systems? (243) A. B. C. D. OSU-FST meet ANSI Z535.1 safety color codes. be labeled with correct product identifier. meet NFPA® 72, National Fire Alarm Code®. use the International Code Council (ICC) codes. Local alarm systems Auxiliary alarm systems Central station systems Remote station systems Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 58. Which of the following systems is MOST likely to be used to protect commonly owned buildings in a single location such as a college campus or industrial complex? (243) A. B. C. D. ________ 59. OSU-FST Standpipe systems Elevated water tanks Stationary fire pumps Private water supplies Which of the following public fire alarm systems are necessary in jurisdictions with a large call volume to prevent being inundated by fire calls? (245) A. B. C. D. ________ 63. the system’s adequacy. the pump’s discharge capacity. how well the system is maintained. how visible its pressure gauges are. Which of the following are used to increase the pressure in the fire protection system when needed in occupancies where it is impractical or impossible to maintain water storage for fire protection? (244) A. B. C. D. ________ 62. central station system auxiliary alarm system coded remote station system emergency voice/alarm communications system In the absence of a municipal water system, the owner/occupant’s elevated water tank on the building’s roof is inspected regarding: (244) A. B. C. D. ________ 61. Proprietary systems Local alarm systems Auxiliary alarm systems Remote station systems The purpose of a(an) ___ is to increase the capability of providing detailed information to occupants and/or emergency responders who are on the premises. (244) A. B. C. D. ________ 60. The Company Officer I Type A Type B Class I Class II Standpipe and hose systems are required on each floor of structures greater than: (246) Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition A. B. C. D. ________ 64. D. Class Class Class Class A and Class B B and Class C C and Class D D and Class K Which of the following fire extinguishing systems is MOST often used where application of water alone may not be as effective in extinguishing a fire? (253) A. B. OSU-FST The system extinguishes fire by excluding oxygen. The system extinguishes fire by excluding carbon dioxide. The system must have predischarge alarm to warn of impeding discharge. The system must have an emergency manual activation device to discharge agent. Halogenated agent systems are principally effective on which classes of fires? (250) A. B. C. D. ________ 68. Dry-pipe system Wet-pipe system Dry chemical systems Wet chemical systems Which of the following BEST describes why carbon dioxide fire extinguishing systems are hazardous to anyone in a flooded compartment? (250) A. B. C. ________ 67. piping constantly full of air under pressure. piping constantly full of water under pressure. open sprinklers attached to piping filled with air. open sprinklers attached to piping containing water under pressure. Which of the following fire extinguishing systems is used MOST often where rapid extinguishment is required but reignition is unlikely? (249) A. B. C. D. ________ 66. one story. four stories. eight stories. ten stories. An automatic sprinkler wet-pipe system is BEST described as having: (248) A. B. C. D. ________ 65. The Company Officer I Foam Halogen Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition C. D. ________ 69. tamper seals. wall assembly. flooring material. extinguishing agent. The standard mounting height for a portable fire extinguisher with a gross weight not exceeding 40 pounds (18 kg) is: (255) A. B. C. D. OSU-FST Dry-pipe Wet-pipe A fire extinguisher cabinet placed in a rated wall must have the same fire rating as the: (254) A. B. C. D. ________ 70. The Company Officer I Top Top Top Top not not not not more more more more than than than than 2 3 4 5 feet feet feet feet (600 mm) above floor. (900 mm) above floor. (1.2 m) above floor. (1.5 m) above floor. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition OSU-FST Fire Officer Homework Assignment The Company Officer I Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 10 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Differentiate between preincident surveys and fire and life safety code enforcement inspections. ________ 1. Preincident surveys and fire and life safety code enforcement inspections may both be conducted during a single visit if: (264) A. B. C. D. ________ 2. Which of the following BEST describes the difference between preincident surveys and fire and life safety code enforcement inspections? (264) A. B. C. D. ________ 3. Code inspections are performed only during the beginning of construction while preincident surveys are only at the end. Code inspections ensure buildings are up to code while preincident surveys assist fire fighting operations in the future. Code inspections focus on adding revenue for the city while preincident surveys focus on ensuring buildings are up to code. Code inspections are done solely at the discretion of the building contractor while preincident surveys are at the discretion of the department. Which of the following BEST describes why preincident surveys should not be conducted alongside inspections? (264) A. B. C. D. OSU-FST the purposes are the same. the owner is uncooperative. required by the department. the company officer mandates it. NFPA® 1620 discourages it. Property management may not be as cooperative. Company officers are more likely to miss crucial items. The company officer mandates them to occur separately. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 2: Describe various elements of building construction that should be identified during preincident surveys. ________ 4. Building codes: (264) A. B. C. D. ________ 5. Which type of roof is commonly found on commercial buildings and may also support air-conditioning equipment? (265) A. B. C. D. ________ 6. 7. 8. Flat Dome Arched Pitched Which of the following is MOST likely to create a hazard by limiting access into a roof? (267) A. B. C. D. OSU-FST Flat Dome Arched Pitched Which type of roof may use bowstring trusses as main supporting members? (267) A. B. C. D. ________ Flat Arched Pitched Mansard Which type of roof has a peak along one edge or in the center? (266) A. B. C. D. ________ enforce existing preincident plans. determine resale value of a building. regulate the construction of government structures. define the type of construction used to build structures. Plywood sheeting Metal roof construction Wood shingles and shakes Tongue and groove construction Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 9. The Company Officer I Which of the following building components BEST describes what should be included in preincident surveys? (269) A. B. C. D. Door hardware Electrical systems Rugs and floor coverings Furniture and accessories Objective 3: Identify considerations for preparing for preincident surveys. ________ 10. Assigning duties for unit members and ensuring availability of necessary survey documents are processes that should be completed: (269) A. B. C. D. ________ 11. Which of the following is MOST likely to be an emergency response consideration for a preincident survey? (270) A. B. C. D. ________ 12. What What What What type of insurance does the occupant have? potential hazards to firefighter safety exist? is the fire extinguisher maintenance schedule? is the history of code violations in the structure? Which of the following people is MOST likely to schedule the preincident survey visit with the owner/occupant? (271) A. B. C. D. OSU-FST during the preincident survey. after the written report is submitted. when preparing for a preincident survey. at the conclusion of the preincident survey. Firefighter I City officials Fire marshal Administrative staff Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 4: Explain the process of conducting preincident surveys. ________ 13. Field sketches for survey information records should be made showing the structure’s: (272) A. B. C. D. ________ 14 Which of the following is an area where a company office will MOST likely not be allowed to take photos or videos for a preincident survey? (272) A. B. C. D. ________ 15. B. C. D. To reflect the value of the contents inside for insurance purposes To follow up on fire and life safety code violations for inspection department To show how the facility might appear as someone moves through it To indicate the number of vehicles that may pass by during normal hours Which of the following items should a company officer note the location of while surveying a building’s exterior? (274) A. B. C. D. OSU-FST All building contents The facility’s landscaping The building’s dimensions Nearby passenger vehicles Which of the following is the BEST reason to use videography during a preincident survey? (274) A. ________ 17. Building exterior Proprietary area Roof access points Administrative offices Which of the following information about a building BEST describes what should be included in field sketches? (273) A. B. C. D. ________ 16. areas of code violations. triage and evacuation sites. size, location, and components. construction date and façade materials. Fixtures Partitions Escalators Power lines Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 18. Unless organizational policy dictates otherwise, the starting point for the interior survey is: (275) A. B. C. D. ________ 19. 80 204 402 472 widest lowest midway highest Monitors with glass sides used in ventilation systems rely on _____ to provide ventilation in case of fire. (278) A. B. C. D. OSU-FST NFPA® NFPA® NFPA® NFPA® Automatic roof and wall vents are placed at the _____ point of a roof or wall. (278) A. B. C. D. ________ 22. protection of firefighters. location of unfixed assets. dimensions of the building. code violations of recent inspections. Which of the following NFPA® standards provides guidelines for design and installation of smoke and heat venting equipment? (277) A. B. C. D. ________ 21. defined in NFPA® 1620. identified in OSHA regulations. a matter of personal preference. up to the building owner/occupant. Two basic topic areas of life safety information in a survey include protection and evacuation of occupants, as well as the: (275) A. B. C. D. ________ 20. The Company Officer I heat gravity glass breaking automatic activation Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 23. Which of the following systems is a recent advance in HVAC design that introduces thermostatically controlled air into the space through openings in the floor? (279) A. B. C. D. ________ 24. The Company Officer I Curtain boards Solid wall and floor monitors Automatic roof and floor vents Underfloor air distribution systems (UFAD) Which of the following fire protection systems, when activated, may potentially restrict movement throughout a structure? (280) A. B. C. D. Standpipe systems Fixed fire-extinguishing systems Fire detection and alarm systems Smoke, heat, or alarm activated doors Objective 5: Recognize different approaches to developing and managing preincident plans. ________ 25. Which of the following is an advantage of preincident surveys that includes only essential information? (282) A. B. C. D. ________ 26. Which of the following is included in the development process for preincident plans? (282) A. B. C. D. ________ 27. Managing data from multiple plans Providing feedback to building contractors Setting fines for life and safety code violations Updating occupants regarding proposed incident tactics Which of the following types of facility survey drawings shows side views of structures that depict the number of floors in a building? (282) A. B. C. D. OSU-FST Simple to develop, use, and maintain Less cost to owner/occupant of building Extremely low likelihood of an omission of critical items May take an incident commander longer to find information Plot plans Elevations Floor plans Dimensions Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 28. The three major tasks of managing preincident data include gathering data, entering data into databases, and: (284) A. B. C. D. OSU-FST The Company Officer I keeping data current. researching new databases. updating computer programs. organizing data within the archives. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition OSU-FST Fire Officer Homework Assignment The Company Officer I Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Chapter 11 Test Name: Date: Directions: Write the correct letter on the blank before each question. Objective 1: Recognize approaches to improving firefighter survivability. ________ 1. Data gathered during occupancy survivability profiling assists in determining: (292) A. B. C. D. ________ 2. According to the NFPA®, the upper human survivability limit is approximately: (292) A. B. C. D. ________ 3. 4. Communications NFPA® standards Departmental budget Customer service surveys The Crew Resources Management (CRM) system is designed to create a culture or climate of _____ for personnel to contribute to safety and goals of mitigating incident. (293) A. B. C. D. OSU-FST 120° F (49° C) 212° F (100° C) 500° F (260° C) 1,110° F (599° C) Which of the following topics is addressed in the Crew Resources Management (CRM) system? (293) A. B. C. D. ________ the point of origin. the extent of victims’ injuries. whether to complete an initial action plan. if occupants can survive smoke conditions. risk control freedom intimidation Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition The Company Officer I Objective 2: Describe elements of incident scene management. ________ 5. Incident Command System (ICS) is BEST described as the basis for: (295) A. B. C. D. ________ 6. Which of the following organizational levels within NIMS-ICS is responsible for directing, ordering, and/or controlling resources by explicit legal, agency, or delegated authority? (296) A. B. C. D. ________ 7. 8. 9. preincident survey. postincident analysis. initial action plan (IAP). crew resource management (CRM). What is BEST described as the number of direct subordinates one supervisor can effectively manage? (299) A. B. C. D. OSU-FST Crew Task force Strike team Unified command A plan of operation is another term for: (299) A. B. C. D. ________ Group Branch Section Command Which of the following resources is BEST described as a specified number of personnel assembled for assignment? (297) A. B. C. D. ________ safe and efficient incident scene management. initial rapid intervention crew (IRIC) procedures. decision-making during compartment fire incidents. labor contract negotiations involving communications. Resource management Personnel accountability Manageable span of control Subordinate to supervisor ratio Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 10. Which of the following BEST defines who is responsible for establishing command using NIMS-ICS at an incident? (300) A. B. C. D. ________ 11. First-arriving officer Highest-ranking officer Law enforcement officer Most experienced firefighter According to Lloyd Layman’s considerations for emergency scene size-up, the company officer will have to make initial decisions as well as _____ decisions. (303) A. B. C. D. ________ 12. The Company Officer I budgetary postincident supplemental investigation The warm zone at a scene is limited to personnel who are operating hydraulic tool power plants and: (304) A. B. C. D. reporting information to public officials. establishing rehabilitation for personnel. providing emergency lighting and fire protection. escorting friends and relatives of victims to the hot zone. Objective 3: Explain fire behavior considerations prior to fire attack. ________ 13. Fire will grow and spread with sufficient fuel and: (307) A. B. C. D. ________ 14. When fire spreads within an unconfined area, much of its heat: (307) A. B. C. D. OSU-FST oxygen. fire load. humidity. insulation. becomes trapped inside unburned smoke and gases. is reflected back, increasing temperatures of other fuels. dissipates into the atmosphere through radiation and convection. is transferred to cooler ceilings and walls, increasing the temperature. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 15. In a compartment fire, heated products of combustion and entrained air become _____ than the surrounding air. (308) A. B. C. D. ________ 16. vent burn collapse extinguish Which of the following describes a condition when unburned fire gases accumulated in top of compartment ignite and flames propagate through the hot gas layer or across the ceiling? (311) A. B. C. D. OSU-FST Rapid rising of the neutral plane Slow change in smoke color to white Slow changes in temperatures in compartment Heavily smoke-stained or cracked window glass When monitoring for flashover conditions, the company officer should consider that modern, well-sealed energy efficient buildings do not _____ as rapidly as older buildings. (310) A. B. C. D. ________ 19. inert hottest coolest heaviest Which of the following is an indicator of rapid fire development? (309) A. B. C. D. ________ 18. hotter cooler less visible less pressurized The _____ gases in thermal layering will be in the top layer. (308) A. B. C. D. ________ 17. The Company Officer I Rollover Backdraft Ventilation Smoke explosion Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 20. A compartment filled with hot unburned gases and smoke above the flammable range is MOST likely to create the potential for: (311) A. B. C. D. ________ 21. Structure’s contents Active HVAC systems Construction materials Energized electrical wiring Which of the following thermal properties of the compartment is BEST described as slowly absorbing and releasing large amounts of heat to maintain temperature? (315) A. B. C. D. OSU-FST combustible metals. energized electrical wiring. flammable/combustible liquids. commercial kitchen deep fat fryer. What is often considered the most readily available fuel source in a compartment fire? (314) A. B. C. D. ________ 24. Cellulose type fuels Energized electrical wiring Flammable/combustible gases Combustible metals in vehicles Class B type fuels include: (313) A. B. C. D. ________ 23. rollover. backdraft. flashover. smoke explosion. Which of the following fuel types are classified as Class A fires? (313) A. B. C. D. ________ 22. The Company Officer I Retention Reduction Insulation Ventilation Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 25. According to a study on structural stability of engineered lumber in a fire, legacy construction assemblies commonly: (317) A. B. C. D. ________ 26. The Company Officer I fail over small (local) area. fail over larger (global) area. withstand higher pressurized gases longer. cannot withstand higher heat temperatures longer. According to recent studies on legacy and contemporary construction, during Vent Enter Search (VES), doors should be _____ following entry to increase occupant and firefighter tenability. (319) A. B. C. D. open closed blocked unhinged Objective 4: Identify methods for conducting incident scene operations. ________ 27. Using the Incident Priorities approach, what is the first consideration if rescue is contemplated at a scene? (321) A. B. C. D. ________ 28. Which of the following BEST describes one purpose of using Layman’s RECEO-VS decision-making model? (322) A. B. C. D. ________ 29. Determines priorities for budgetary requests Establishes protocols for speaking with media Employs information gathered during initial size-up Details collective customer satisfaction survey results Which of the following NFPA® standards addresses two-in/two-out and initial rapid intervention crew (IRIC) procedures? (322) A. B. C. D. OSU-FST Potential property damage for owners Current specialized certifications of personnel Safe ingress/egress for occupants and firefighters Availability of resources from nearby departments NFPA® NFPA® NFPA® NFPA® 1001 1031 1500 1581 Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 30. In Layman’s RECEO-VS model, confinement is a term used to describe the need to: (324) A. B. C. D. ________ 31. begin to terminate the size-up plan. designate personnel to establish NIMS-ICS. evaluate effectiveness of response using proper forms. communicate plans to all on-scene and responding personnel. After the initial risk assessment performed as part of incident size-up, risk assessment should be _____ throughout the incident. (330) A. B. C. D. OSU-FST Arrival Preincident During the incident While implementing the IAP As part of performing size-up, the first arriving officer on the scene must first transmit the condition/arrival report and then: (330) A. B. C. D. ________ 35. removing it from fire area. using positive-pressure fans. removing smoldering contents. protecting evidence from contamination. Which of the following BEST describes when the earliest actions of size-up should be started? (328) A. B. C. D. ________ 34. limiting fire to the area of origin. replacing contaminated atmosphere. making a scene secure from rekindle. identifying life-safety aspects at scene. Salvage may consist of protecting property in place or: (326) A. B. C. D. ________ 33. limit fire or other emergency to the area of origin. prevent extension of incident effects to uninvolved areas. identify life-safety aspect of emergency incident priorities. implement operating procedures to reduce property damage. In Layman’s RECEO-VS model, overhaul is a term used to describe: (325) A. B. C. D. ________ 32. The Company Officer I limited ongoing prohibited questioned Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 36. Overall plans for controlling the incident, including broad statements of final outcomes to be achieved, are known as: (331) A. B. C. D. ________ 37. When the situation has stabilized When there is no IDHL atmosphere After exterior attack has been completed Before interior attack crew arrives on scene If the IC decides the risk of an interior attack is worth the benefits, the IC must consider that: (333) A. B. C. D. ________ 39. initial size-up. strategic goals. preincident goals. initial risk assessments. Which of the following BEST identifies at which point the Fast Attack option will end at an incident? (332) A. B. C. D. ________ 38. The Company Officer I legacy homes have no integrity when exposed to fire. building collapse may occur earlier in modern construction. risk/benefit analysis does not include resources or available water. aggressive interior attacks can happen even if saving lives is highly unlikely. When saving lives is highly unlikely and the risk to firefighters attempting to save property outweighs the gain, a(n) _____ mode is necessary. (334) A. B. C. D. resource offensive defensive interior attack Objective 5: Describe postincident activities. ________ 40. Information gathered from postincident activities can BEST be used to: (335) A. B. C. D. OSU-FST request budgetary needs. reinforce proper response activities. fulfill new certification requirements. place blame or reprimand personnel. Fire Officer Homework Assignment Fire and Emergency Services Company Officer, 5th Edition ________ 41. Which of the following would MOST likely be used to establish a secure perimeter at a fire emergency? (335) A. B. C. D. ________ 42. Interview witnesses at the scene. Highlight strategic and tactical concerns. Record description of evidence that was moved. Transfer evidence from the scene to the investigator. Which of the following may be a recommendation that occurs as a result of a completed postincident analysis and critique? (340) A. B. C. D. OSU-FST IAP tactics critique violations Which of the following is part of a postincident critique? (339) A. B. C. D. ________ 45. only if the scene involved a fatality. after the organization releases the scene. before the organization releases the scene. unless the evidence chain of custody has been broken. The postincident analysis (PIA) and _____ are intended to determine whether the incident was conducted in the safest, most efficient manner. (338) A. B. C. D. ________ 44. Fire hose Chain link Bystanders Barrier tape Evidence at an emergency scene must be marked, tagged, and photographed: (336) A. B. C. D. ________ 43. The Company Officer I Change in written policy Written correction to IAP Change in NFPA® standards Verbal reprimand of personnel Fire Officer Homework Assignment |
