Which of the following is the social responsibility of managers towards the employees?

Introduction: -Employees are the human resources that must be treated with dignity and respect. Mutual confidence and trust in the employee will bring success to managerial goals. The government has passed various labor laws to safeguard the interest of employees. The business has the following responsibilities towards employees.

Definitions: - "The personal obligations of the people as they act in their own interest to assure that the rights and legitimate interests of others are not ignored." Defined by.......... (Koontz and O'Donnell)

Responsibilities towards Employees:                        

  1. Job Security: -Some companies employ workers on a temporary basis for years together. Employees should get a guarantee of employment. The security of the job provides mental peace and employees can work with full dedication concentration. It will raise their morale and loyalty towards the organization.
  1. Fair Remuneration and allowances: -A business organization must pay adequate wages and other incentives like bonuses, overtime allowance, etc. Remuneration should be fixed according to the nature and importance of work. Suitable wages plans providing increments and revision of wages is essential.
  1. Good working conditions: -The employees should be provided with good working conditions such as adequate lighting, ventilation, drinking water, etc. Necessary steps should be taken to avoid air, water, and sound pollution. Provisions of proper working conditions increasing the efficiency of the employees.
  1. Protect Health and Provide Safety Measures: -Business should protect the health and hygiene of employees. Canteen facilities, medical facilities as well as proper sanitation must be provided to workers. Proper maintenance of machines and premises must be done to prevent accidents and control pollution.
  1. Promotion and Career Opportunities: -Businesses should offer adequate opportunities for promotion to their talented employees. They should give proper information about the qualifications, skills, and experience required to obtain promotion. It will increase awareness among employees, and they will be motivated to take efforts.
  1. Workers Participation in Management: -Workers should be encouraged to participate in management through various schemes such as a common suggestion system to save cost, quality circles, profit sharing, co-partnership, etc. it will raise their morale and give them a sense of belonging to an organization.
  1. Education and Training: -Organizations should make every possible attempt to educate employees. Guidance and methods of training depend on the nature of the job. "Introduction Training", Refresher Training" is conducted to keep employees updated on latest development. Training makes employees confident and also it increases their efficiency.
  1. Proper Grievances Procedure: -There should be proper grievances procedures to handle employee complaints. All queries should be sorted quickly. The employees must feel satisfied. Investigations and necessary actions should be taken to settle their grievances.
  1. Recognition of Trade Unions: -To maintain industrial peace is the responsibility of commercial organizations. They must recognize the right of workers to join a trade union. They should not suppress (avoid) formation of workers union. "Divine and Rule" policy should not be followed.
  1. Miscellaneous: -
  • Fair treatment to all employees.
  • To recognize, appreciate and encourage the special skills of employees.
  • To introduce a code of conduct. Etc.

Companies are increasingly ramping up their focus on social responsibility, whether they are championing women’s rights, protecting the environment, or attempting to obliterate poverty, on local, national, or global levels. From an optics perspective, socially responsible companies project more attractive images to both consumers and shareholders alike, which serves to positively affect their bottom lines.

Key Takeaways

  • Social responsibility empowers employees to leverage the corporate resources at their disposal to do good.
  • Being a socially responsible company can bolster a company's image and build its brand.
  • Social responsibility programs can boost employee morale in the workplace and lead to greater productivity, which has an impact on how profitable the company can be.
  • Businesses that implement social responsibility initiatives can increase customer retention and loyalty.
  • Socially responsible companies have the opportunity to stand out from the competition because they cultivate superior and positive brand recognition.

Corporate Social Responsibility (CSR) Definition

Customers Matter

Embracing socially responsible policies goes a long way toward attracting and retaining customers, which is essential to a company’s long-term success. Furthermore, many individuals who know that part of a company's profits will be channeled toward social causes near and dear to them will gladly pay a premium for goods.

Companies can likewise witness increased foot traffic if they're committed to supporting the local community. For example, banks that dispense loans to low-income households are apt to see an uptick in business as a direct result.

Increases Employee Motivation

Social responsibility is an effective tool to increase employee engagement. These companies tend to attract employees who are eager to make a difference in the world—in addition to simply collecting a paycheck. With large companies, there is strength in numbers, and collective employee efforts can achieve substantial results, which increases workplace morale and boosts productivity.

According to Harvard Business School, nearly 70% of employees say they would not work for a company without a strong purpose. Ninety percent of employees who work at companies with a strong sense of purpose say they’re more inspired, motivated, and loyal, and 92% of employees who work at a socially responsible company say they would be more likely to recommend their employer to those in their network who are looking for a job.

Research shows that employee engagement translates directly to a company's overall performance and bottom line: engaged employees have a 17% increase in productivity, are 21% more profitable, and can have 41% lower absenteeism.

To sum it all up, even a small investment in corporate social responsibility initiatives can increase employee engagement and have an impact on how profitable the company can be.

Community Support and Customer Loyalty

Social responsibility works as a platform for companies and consumers alike to make a positive impact on local and global communities. Businesses that implement a social responsibility initiative that’s in line with their values have the opportunity to increase customer retention and loyalty.

Research shows that 87% of American consumers are more likely to buy a product from a company that advocates for an issue they care about, and 76% would refuse to purchase a product if they found out a company supported an issue contrary to their beliefs.

Community-oriented companies often enjoy a leg up on their competition as well, thanks to superior brand imaging. For example, Tesla Inc. (TSLA) CEO Elon Musk has successfully attracted environmentally-minded consumers with his line of cutting-edge electric cars and green automotive products.

104,975,528

Lives impacted globally by the socially responsible initiatives and community support enacted by TOMS, the popular shoe brand, in the 15 years since its inception.

Examples of Corporate Social Responsibility

Coca-Cola Company (KO)

In 2010, Coca-Cola started the 5by20 initiative to empower women across the globe. The company stated:

Through 5by20 programs around the world, we equip women entrepreneurs to overcome social and economic barriers by providing business skills training, access to financial services, and assets, and connections with peers and mentors. The women participating in 5by20 work in roles across our value chain include retailers, suppliers, producers, artisans, and more.

Visa Inc. (V)

Through its financial inclusion program, Visa has developed innovative ways of bringing digital cash to places in the world where the financial infrastructure doesn't exist or for people who don't have access to the financial system, like residents of many developing countries. The company stated:

Today, about half the adult world lives in the informal economy, dealing exclusively in cash. To be one of these estimated 2 billion people is to face financial barriers that make life risky, expensive, and inefficient. Financial inclusion helps put people on a path out of poverty, creates productive, empowered citizens, fosters business opportunities, and fuels economic growth.

What Is the Difference Between ESG and Social Responsibility?

Both terms refer to the social responsibilities of businesses. Though corporate social responsibility (CSR) holds businesses accountable for their social commitments in a qualitative manner, environmental, social, and governance (ESG) helps measure or quantify such social efforts. Socially conscious investors use ESG criteria to screen potential investments.

How Can a Company Be More Socially Responsible?

Even the smallest initiative can have an impact on a community. Donating money or resources to charities can make a huge difference, although small companies and startups may not have the ability to do so. Companies can start by organizing small fundraising events, encouraging volunteering, establishing a social mission and clear goals, implementing education programs for employees, or joining efforts with businesses with a similar mentality.

What Are the Benefits of Corporate Social Responsibility?

Embracing CSR increases customer retention and loyalty, increases employee engagement, improves brand imaging, attracts investment opportunities and top talent, and makes a difference for bottom-line financials.

The Bottom Line

Socially responsible companies cultivate positive brand recognition, increase customer loyalty, and attract top-tier employees. These elements are among the keys to achieving increased profitability and long-term financial success.

Which of the following is the social responsibility of management?

Social responsibility is defined as the obligation and commitment of managers to take steps for protecting and improving society's welfare along with protecting their own interest.

What are the 4 types of social responsibility?

The four main types of corporate social responsibility are environmental responsibility, ethical responsibility, philanthropic responsibility, and economic responsibility.

What are the 3 social responsibilities?

Corporate social responsibility is traditionally broken into four categories: environmental, philanthropic, ethical, and economic responsibility.